Certified by The Groom Room Basildon Pipps Hill • Aug 30, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Basildon Pipps Hill) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Basildon, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Basildon trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Basildon Pipps Hill • Aug 30, 2026
Certified by The Groom Room Basildon Pipps Hill • Aug 30, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday9:00 AM - 4:00 PM
8/31/20269:00 AM - 6:00 PM
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Basildon Pipps Hill on Pipps Hill Retail Park in Basildon, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.5
64 reviews
5 stars
37
4 stars
4
3 stars
1
2 stars
1
1 star
21
DY
Doris Yorke
Jul 17, 2026
1.0
Terrible ,absolutely awful place,; you go to this place if you want your dog to have the most horrible experience and worst hair cut.
I took my beautiful fluffy springer doddle for just a trim, I asked for minimal hair trim on the 13/07/2026 , they shaved the whole of my dog hair off, They cut off his long ears off as well, I could not believe my eyes. Bad , Bad , Bad , place to take your dog .shocking, absolutely disgusting.
MK
Michelle Kovacevic
Aug 2, 2023
1.0
Worst groomers ever! Staff have a massive attitude problem especially Yasmin !! rude and very unprofessional!!! Told me to sit down with my dog like I was a child in the waiting room! Yasmin rolling her eyes and when asked to speak to a manager another member of staff started laughing and smirking!!! My dog was very distressed so we left!! Avoid at all costs!!!
BM
Bee Mack
Jun 16, 2023
1.0
I called to let them know I was running 20mins late. I was told there's usually a 15mins grace period but that ok I should get there, as soon as because one of their staff leaves at 5pm. I arrived and was told that I was late and they could no longer do the grooming. I explained that I called to inform them I would be late and that if there was a problem they should have told me when I called that 15mins was the latest I could be late and instead, not leave me hoping. I get that i was late and totally understand but, sadly, the staff that spoke to us had no compassion and should no emotion or understanding.
SH
Susan Halls
Dec 30, 2020
5.0
Very good groomers only doing welfare grooming at the moment.
SB
Sarah Brown
Sep 24, 2020
5.0
They done great job .he looks great and smells lovely.
.
Frequently Asked Questions About The Groom Room Basildon Pipps Hill
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
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