Pets at Home Basildon is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Basildon at your convenience. We’re proud to serve pet owners throughout Basildon with friendly service and trusted brands.
Explore offerings from Pets at Home Basildon on 1A, Old Market Retail Park in Basildon, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Nathaniel was great help and knowledge with our fish issues
JL
Jenny Lawner
6 days ago
5.0
To the young boy on tills today i just want to say thank you very much for your patience and kindness towards me, I had quite a big order and he helped me sign up to a vip card and explained how it works since i’m clueless with technology, his manners were very professional aswell. Need more people like him 👍🏻
GC
Georgia Cansdale
Aug 11, 2026
5.0
Came here for the free Pet Pals event, the staff member Jack was great with all the kids, they were a bit hyped up and they had great chemistry with them. The kids all got to meet a guinea pig and they were considerate of the more nervous kids and made sure the guinea pig also wasnt over whelmed by it all. They also took the kids to feed the fish and each got a turn. Very happy with our visit and would define recommend the pet pals event and the staff at the pitsea store.
LA
len albertelli
Aug 8, 2026
1.0
Took my cat to the vets in store. Blood test,3 pipettes for back of neck flea treatment,1 tablet for worming £340.00 ouch expensive, not impressed.
QS
Quantum Shock
Jun 3, 2026
5.0
Wonderful till service by Molly and extremely good customer assistance from Emilee. Thank you for the help
Frequently Asked Questions About Pets at Home Basildon
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my purchase at Pets at Home Basildon?
Yes, Pets at Home Basildon offers a Click & Collect service allowing you to order online and pick up your items in-store, often within one hour of ordering.
Are pets allowed inside Pets at Home Basildon?
Yes, well-behaved dogs on a lead are welcome inside Pets at Home Basildon, so you can shop while your dog accompanies you.
What are the opening hours of Pets at Home Basildon?
Pets at Home Basildon is open from 9:00 to 20:00 Monday to Friday, 9:00 to 19:00 on Saturdays, and 10:00 to 16:00 on Sundays.
Does Pets at Home Basildon have parking facilities?
Yes, many Pets at Home stores, including Basildon, offer parking facilities for customers.
Are Pets at Home Basildon stores accessible for customers with disabilities?
Yes, Pets at Home Basildon is designed to be fully accessible with features such as wheelchair access and accessible parking spaces.
What services does Pets at Home Basildon provide?
They offer services including Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.
What type of pet products can I find at Pets at Home Basildon?
You can find pet food, treats, toys, grooming products, beds, training equipment, healthcare products, and more for various pets including dogs, cats, fish, reptiles, and small animals.
Is there a coffee shop near Pets at Home Basildon where I can relax before or after shopping?
Yes, Costa Express is a nearby coffee shop where you can enjoy a coffee near Pets at Home Basildon.
Where can I get my car washed while visiting Pets at Home Basildon?
There are several nearby car wash services such as S and M Hand Car Wash, Tesco Jet Wash, Hand Car Wash, and Waves Hand Car Wash you can visit while shopping at Pets at Home Basildon.
Are there other shopping options near Pets at Home Basildon?
Yes, near Pets at Home Basildon you can find B&M Store with Garden Centre for discount shopping, GO Outdoors for outdoor gear and clothing, and F&F Clothing store for apparel needs.
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