This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Store
Formerly Superpets. We are Family Run, High Street Pet Shops in Southbourne & Winton. Raw Pet Foods, Natural Foods and Natural Treats and Toys are our specialty, however we have plenty more in store.We promise to only give honest, unbiased advice and will always recommend what is best for your pet not for our pockets
We stock a large range on Raw Pet Foods including Nutriment Raw, Durham Animal Feeds, Nurturing By Nature, Natures Menu, Country Hunter, Albion Raw and Country Bowl, available in over 75 different flavours, some of which are single source proteins.
We stock a lovely range of Dry & Wet foods, including Canagan, Symply, Barnabys, Naturals, Burns, James Wellbeloved, Nature Diet, Forthglade, Lily's Kitchen, Applaws and many more.
Location
Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.