This profile is uncertified and using publicly sourced data
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Business Details
About
Pet StorePet Supply Store
We are The Pet Shop Guys - formerly Superpets Winton & Southbourne. Still the same old us, but with a brand spanking new look and much more space for all your pets needs!
Fast becoming Bournemouth and Poole's biggest stockist of raw foods. We have over 120 varieties to choose from. We can offer as much advice on raw feeding as you need. We also sell food supplements.
We offer FREE Home Delivery to addresses within a 5 mile radius (please see the map below) for orders over £25 and FREE Click & Collect.
Location
Hours
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.