Certified by Pets at Home Durham Dragonville • Aug 30, 2026
Pet StorePets at Home Ltd
Pets at Home Durham Dragonville is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Durham Dragonville at your convenience. We’re proud to serve pet owners throughout Durham with friendly service and trusted brands.
Location
Certified by Pets at Home Durham Dragonville • Aug 30, 2026
Certified by Pets at Home Durham Dragonville • Aug 30, 2026
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed
8/31/2026Closed
Products & Services
1 list · 1 item
Explore offerings from Pets at Home Durham Dragonville on Dragonville Industrial Estate, Dragon Lane in Durham, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
MY VISIT TO NEW ARNISON CENTRE PREMISES ( 5/8/24 )..... this entry is out if chronological sync but too late to alter it now !!
Very pleased to recognise familiar face Tiffany soon after arrival and she reassured me that those members of staff from Tesco Extra had been given new posts in the New store if they wished to be kept on
This was the good news !
In all truth there wasn't anything bad to report about my visit yesterday other than I wanted to voice my displeasure in using up much of my paper £5 voucher in petrol money to visit the store when previously I could do this online and get the full benefits of the discount.
The person who listened most attentively and patiently to this outpouring of mine was a new female employee to me , LAURA She sympathised with my view but politely said that it was the intention of Pets at Home to get more customers to visit the store which i fullly understood , thereby helping to keep the existing staff in work for as long as possible. I was very impressed with her attitude towards me and I told her so. She had only joined the company in July of this year and seemed to me to possess the all the managerial qualities of someone a good deal experienced than she indeed was.
A pleasure to talk and be served by you this evening Laura
Regards , Ellis Coxon
.............................................
Ill be sad to see you go on 13h Feb
Store to close in Tesco so I hear !
Hope lovely staff have been safely redeployed elsewhere.
What a painfully honest and awe inspiring individual I met in pets at home the other day. It wasn't you Eleanor ( the subject of this review ) but that remarkable boss of your's Martin. He told me you'd passed all your exams in record time and were a great asset to the company. From what little I've seen of you pet ( sorry about that ! ) I must concur. By the way your colleagues Bethany and Tiffany r also superb
I'll drop into the Arnison some day and hope to see some familiar faces !!
Best wishes
ELLIS COXON.
TA
Tracey Adsett
Nov 7, 2020
4.0
Have most things I need but have to go to the Arnison Centre for other bits staff very helpful
AF
Angela Forrest
Nov 4, 2020
4.0
A good choice of animal feeds/toys/accessories for a wide range of pets. Staff friendly and helpful. Useful being inside Tesco - 2 shops in one!!
Frequently Asked Questions About Pets at Home Durham Dragonville
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Brand Certified Facts from Pets at Home Durham Dragonville
This information is certified by Pets at Home Durham Dragonville and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
