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Gilmoor Vets, Durham

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About

VeterinarianAnimal HospitalEmergency Veterinarian Service
At Gilmoor Vets, we are committed to helping people and their pets in leading happy and healthy lives. We strive to provide a professional, compassionate and efficient service to our clients whose animals, both companion and working, are our prime concern. We aim to achieve a working environment that is positive, progressive, informative, cheerful and helpful for both clients and colleagues alike. It is not our intention to provide the cheapest veterinary service but one that reflects the high standards of veterinary care provided.

Location

Gilmoor Vets, Durham
39 Sunderland Rd, Durham, DUR
DH1 2LG, United Kingdom

Hours

Monday8:15 AM - 7:00 PM
Tuesday8:15 AM - 7:00 PM
Wednesday8:15 AM - 7:00 PM
Thursday8:15 AM - 7:00 PM
Friday8:15 AM - 7:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.