Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my purchases at Pets at Home Drumchapel?

Accepted Answer

Yes, Pets at Home Drumchapel offers a Click & Collect service, allowing you to order online and collect your items in-store, often within one hour of ordering.

Question 8

Are pets allowed inside Pets at Home Drumchapel?

Accepted Answer

Yes, well-behaved dogs on a lead are welcome inside Pets at Home Drumchapel so you can shop while accompanied by your pet.

Question 9

What are the opening hours of Pets at Home Drumchapel?

Accepted Answer

Pets at Home Drumchapel is open Monday to Friday from 9:00 to 20:00, Saturdays from 9:00 to 19:00, and Sundays from 10:00 to 18:00.

Question 10

Does Pets at Home Drumchapel provide parking for customers?

Accepted Answer

Yes, many Pets at Home stores, including Drumchapel, offer parking facilities for customers.

Question 11

Is Pets at Home Drumchapel accessible for customers with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible with features like wheelchair access and accessible parking; Drumchapel strives to provide an inclusive environment.

Question 12

What products can I buy at Pets at Home Drumchapel?

Accepted Answer

You can find a wide range of products including pet food, treats, grooming supplies, toys, bedding, training equipment, and healthcare products for various pets.

Question 13

What services does Pets at Home Drumchapel offer?

Accepted Answer

Services include Click & Collect, free pet advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, and a carry to car service.

Question 14

Are there any nearby pet-related services near Pets at Home Drumchapel?

Accepted Answer

Yes, The Groom Room Drumchapel offers pet grooming services nearby, and Vets for Pets provides veterinary care close to the store, making it convenient to care for all your pet needs in one area.

Question 15

What dining options are near Pets at Home Drumchapel for grabbing a meal or snack?

Accepted Answer

Nearby you can find multiple eateries including Pizza Hut, Greggs, Leven Valley pub, Hongkong Banquet Glasgow, McDonald's, KFC, Burger King, Costa Express, and Starbucks UK, offering a variety of food choices before or after your visit.

Question 16

What shopping and recreational facilities are near Pets at Home Drumchapel?

Accepted Answer

Pets at Home Drumchapel is located in Great Western Retail Park with stores like Iceland Foods, Sainsbury's, B&Q, Mecca Bingo, TradePoint, Bensons for Beds, and The Range nearby, providing a broad shopping and entertainment experience.

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