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Business Details
About
VeterinarianEmergency Veterinarian Service
At Blacks Vets in Lye, Stourbridge, we are "at the heart of veterinary excellence." We understand that caring for a sick pet means caring for a cherished family member. With this profound appreciation, we approach every aspect of our veterinary practice. As dedicated vets for pets, our team of highly qualified veterinarians, nurses, and client care staff is committed to delivering the highest standards of veterinary care with kindness, empathy and professionalism.
Located on Pedmore Road in Stourbridge, UK, near Lye Cross, Blacks Vets is conveniently situated to serve pet owners in and around Stourbridge, Kingswinford, Brierley Hills, and Hagley.
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.