This profile is uncertified and using publicly sourced data
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Business Details
About
Pet SitterCatteryDog WalkerPet Boarding Service
Meet Andy, the dedicated owner of Petpals Halesowen. Having grown up surrounded by animals, he’s always shared a natural connection with pets of all kinds. This lifelong passion led him to bring Petpals’ trusted service to the local community.
Andy understands the pressures of busy lives, which is why Petpals Halesowen offers friendly, reliable care to keep pets happy and safe. Services include dog walking, puppy and older dog visits, cat sitting, pet taxi, and home visits, with dog home boarding coming soon. Fully trained, insured, security checked, and pet first aid certified, Andy provides complete peace of mind.
Location
Hours
Monday6:00 AM - 9:00 PM
Tuesday6:00 AM - 9:00 PM
Wednesday6:00 AM - 9:00 PM
Thursday6:00 AM - 9:00 PM
Friday6:00 AM - 9:00 PM
Saturday6:00 AM - 7:00 PM
Sunday6:00 AM - 7:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.