Pets at Home Lisburn is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Lisburn at your convenience. We’re proud to serve pet owners throughout Lisburn with friendly service and trusted brands.
Explore offerings from Pets at Home Lisburn on B2, Sprucefield Centre in Lisburn, with popular services available at this location.
Products and Services
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Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
I would like to express my sincere appreciation for two outstanding members of staff at Pets at Home – Dylan and Connie.
Since bringing home my German Shepherd puppy, Meadow, Dylan has been absolutely incredible. He has helped me choose the right food, collars, and other essentials, but what has impressed me the most is his exceptional knowledge of German Shepherds and animal care in general. Every time I have a question or a concern, he takes the time to listen carefully and always provides thoughtful, knowledgeable advice. His passion, patience, and genuine care for animals are truly remarkable and very rare to find.
Connie has also been amazing. She has been incredibly helpful whenever I have needed advice, especially when trying to identify potential food allergies and understand ingredient lists. She always takes the time to help, never rushes me, and makes me feel that she genuinely cares about finding the best solution for Meadow.
Both Dylan and Connie consistently provide customer service that goes far beyond what anyone would expect. They are kind, knowledgeable, attentive, and always willing to spend as much time as needed to help. Their professionalism, compassion, and dedication make every visit to the store a positive experience.
Pets at Home is very fortunate to have employees like Dylan and Connie. They are a true credit to the company, and I hope their hard work and commitment are recognised. Thank you both for everything you have done for me and for Meadow. You have made such a positive difference, and I genuinely appreciate all your help.
JT
Jodie Taylor
Jul 9, 2026
3.0
It's fine
GP
GLENN PURVIS
Jun 9, 2026
5.0
Great veterinary service and a great shop
CL
Christopher Lurring
May 28, 2026
5.0
More than helpful and will look after you well
SB
Stephen Brennan
May 16, 2026
5.0
Great experience, friendly staff throughout and make everything as comfortable as possible for my dog when we are in. Couldn't recommend them enough.
Frequently Asked Questions About Pets at Home Lisburn
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order pet supplies online and pick them up at Pets at Home Lisburn?
Yes, Pets at Home Lisburn offers a Click & Collect service allowing you to order online and collect your purchases in-store, often within one hour of ordering.
Are well-behaved dogs allowed inside Pets at Home Lisburn?
Yes, well-behaved dogs on a lead are welcome in Pets at Home Lisburn, so you can shop with your pet accompanying you.
What are the opening hours for Pets at Home Lisburn?
Pets at Home Lisburn is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 13:00 to 18:00.
Does Pets at Home Lisburn provide parking facilities?
Yes, many Pets at Home stores including Lisburn offer parking facilities for customers.
Is Pets at Home Lisburn accessible for customers with disabilities?
Yes, the store is designed to be fully accessible with features like wheelchair access and accessible parking spaces.
What pet products are available at Pets at Home Lisburn?
Pets at Home Lisburn offers a wide range of products including pet food, treats, toys, grooming products, pet beds, collars, cages, healthcare products, and more for various pets.
What services does Pets at Home Lisburn offer to pet owners?
Services include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, in-store pets, and carry to car service.
Are there pet grooming services near Pets at Home Lisburn?
Yes, The Groom Room Lisburn and Pets At Home And The Groom Room Lisburn are nearby pet groomers where you can get grooming services for your pet.
What nearby places can I visit around Pets at Home Lisburn for a coffee break?
Nearby coffee shops include Ground Espresso Bars and Marks and Spencer cafe where you can relax before or after shopping at Pets at Home Lisburn.
Are there veterinary services close to Pets at Home Lisburn?
Yes, Vets4Pets is located nearby for veterinary and pet health services, offering convenient access alongside your visit to Pets at Home Lisburn.
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