Pets at Home Poole is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Poole at your convenience. We’re proud to serve pet owners throughout Poole with friendly service and trusted brands.
Explore offerings from Pets at Home Poole on Unit 5 Wessex Gate Retail Park in Poole, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Rylee is an asset to the team and provided us with brilliant service today! Welcoming, kind and knowledgeable. He recommended the app and further services which I was not aware of, and talked me through the options. Thank you Rylee!
CD
claire davis
Jun 6, 2026
5.0
Nice staff.very helpfull
AB
Adrian Batstone
Apr 21, 2026
5.0
Great pet store. Wide choice, friendly helpful staff. Fair prices
AM
Amber Marlow
Apr 20, 2026
1.0
This store is currently having some work done, and to be honest, should probably just close whilst having the work done!! The stock is getting increasingly worse, I went in today for some dog treats and the shelves are completely empty. The people in the shop couldn’t tell me when their next delivery was. It’s really poor In there and super noisy, it spooked my dog when I went in there with her earlier. The Work has been going on for months now I can’t believe it hasn’t been finished and as I say it should be closed while this work is being done. It’s not like there aren’t Other pet shop shops around. I will not be going here for a while.
Frequently Asked Questions About Pets at Home Poole
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
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Certified June 21, 2026Yext Knowledge Graph
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