We’re a first opinion vet practice that offers exceptional standards of care to any species of animal. Based at two sites, Cranborne and Fordingbridge in the New Forest, we’re a 17 strong team of vets, nurses and receptionists dedicated to ensuring the health and welfare of your pet. Our ethos is to treat each and every animal we see as if it were our own. Nothing is too much trouble and our aim is to always go the extra mile to make sure the treatment your animal receives is the best available.
Both our practices are equipped with operating theatres, gas machines and dental equipment.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.