Certified by Charter Veterinary Centre - Mullacott • May 24, 2026
Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
4.8
135 reviews
5 stars
116
4 stars
12
3 stars
4
2 stars0
1 star
3
MK
Marissa Khoukaz
Feb 11, 2026
3.0
I brought my dog here for the first time and had a nice experience at that visit. Everyone was friendly although the appointment was quick.
As advised by the vet, I brushed my dog’s teeth a day or two later to find a broken tooth on my older dog that isn’t a chewer.
I brought the dog back in 4 days from the original visit and was surprised at the sizable consultation fee for the service when it seemed likely that this was missed on the original visit.
Quotes were sent to remove or repair the tooth that were very expensive and I chose to also get another, independent vet to quote. This vet also advised that the tooth had likely been broken a while based on his examination.
I also sent an email to the Mullacott practice asking for some relief on the £90+ consultation bill due to my concerns above with it likely being missed at the first visit and they refused.
So my personal opinion is that, from higher prices to customer service, this practice has a corporate-vet approach.
As mentioned almost everyone onsite is lovely, but I personally will take my business elsewhere.
SH
Sandi Hatton
Feb 18, 2022
4.0
Staff all seem very nice.
CC
Claire Cain
Dec 8, 2020
5.0
Covid precautions in place. Staff very helpful. No treatment yet, but good advice received.
Update, booked doggo in for an appointment the same day. Very nice reception staff and Irish vet 👍
JM
Jason Minton
Jul 16, 2020
5.0
Excellent, they saw my little Jack Russell at short notice. Vet was really kind and reassuring. Could've charged for all sorts of unnecessary x-rays and scans, but just gave a thorough examination and an injection.
I wish all vets were like this, rather than the money grabbing town vets I've had to use previously.
Thanks
Frequently Asked Questions About Charter Veterinary Centre - Mullacott
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
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