Certified by Torbridge Veterinary Centre - Bideford • May 24, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Torbridge Veterinary Centre we are a small animal practice who offer: SignVideo - Deaf BSL service, The Heathly Pet Club, Pet insurance, Nurse clinics, Pet passports/Animal Health Certificates, Repeat prescriptions, Home visits, Pet bereavement counselling, Laser therapy, Ophthalmolgy, Soft tissue suregry, Orthopaedic surgery, Keyhole (laparoscopic) surgery across the wider Bideford area.
We are RCVS accredited as a Small Animal General Practice, welcoming Cats, Dogs, Ferrets, Guinea pigs, Parrots and Cockatiels, Rabbits, Reptiles, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
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Certified by Torbridge Veterinary Centre - Bideford • May 24, 2026
Certified by Torbridge Veterinary Centre - Bideford • May 24, 2026
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:30 AM - 5:00 PM
SundayClosed
Reviews
4.4
194 reviews
5 stars
145
4 stars
23
3 stars
4
2 stars
5
1 star
17
JP
Joe Phillips
Mar 12, 2024
1.0
DISGUSTING COMPANY. DO NOT USE
I regret to say that my experience with Torbridge Vets in Bideford has been extremely disappointing. The service provided by this establishment is shockingly poor.
They have demonstrated a series of administrative errors, which I am currently in the process of reporting to the Royal College of Veterinary Surgeons.
Furthermore, they misdiagnosed my cat, ultimately leading to the heartbreaking decision to put him down. Instead of acknowledging their errors, they have had the audacity to demand payment for their mistakes.
To make matters worse, they have resorted to calling me a liar and accusing me of negligence, all because of their own incompetence.
It is my sincere belief that this company should cease trading immediately, as their actions pose a serious risk to the well-being of other pets. No animal deserves to be subjected to such mistreatment.
SS
sophie
Oct 21, 2021
5.0
Brilliant team and facilities. Grateful for all their care
LP
Loopy Pilkington
Oct 7, 2019
5.0
Lovely friendly and helpful staff. My Rabbit was neutered here last week , the pre Op , the care and aftercare service has been reassuring .Thankyou
Frequently Asked Questions About Torbridge Veterinary Centre - Bideford
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment to visit Torbridge Vet Group?
Yes, all consultations at Torbridge Vet Group are by appointment only. Please call them to discuss your pet's needs and arrange an appointment.
How can I make an appointment at Torbridge Vet Group?
You can make an appointment by simply giving Torbridge Vet Group a call.
Can I get advice on my pet's health by phone?
Yes, you can call Torbridge Vet Group for some guidance over the phone, but they recommend booking an appointment for a more thorough evaluation.
How is the cost of treatment determined at Torbridge Vet Group?
Treatment costs vary based on your pet's needs, and the clinic provides a cost estimate before proceeding with any treatment.
Does Torbridge Vet Group accept pet insurance?
Coverage depends on your insurance provider as treatments are tailored to each pet. You should contact your pet insurance provider to confirm coverage.
What types of pets does Torbridge Vet Group treat?
They welcome cats, dogs, ferrets, guinea pigs, parrots, cockatiels, rabbits, reptiles, and small furry animals.
What special services does Torbridge Vet Group offer?
They offer services such as SignVideo for deaf BSL users, pet passports, nurse clinics, laser therapy, orthopaedic surgery, and pet bereavement counselling among others.
What are the opening hours of Torbridge Vet Group?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:30 AM to 5:00 PM, and closed on Sundays.
Is there a convenient coffee shop near Torbridge Vet Group for waiting owners?
Yes, Starbucks is nearby. You can visit for a coffee or snack while waiting during your appointment at Torbridge Vet Group.
Are there any facilities offering home health care services close to Torbridge Vet Group?
Yes, nearby places such as Rural Care North Devon, Time 2 Care South West, and Comficare Ltd provide home health care services in the area around Torbridge Vet Group.
Where is Torbridge Vet Group located within Bideford?
Torbridge Vet Group is located in Caddsdown Industrial Park, Clovelly Road, Bideford, Devon, EX39 3DX, United Kingdom.
Is Torbridge Vet Group part of a larger veterinary group?
Yes, Torbridge Vet Group is part of CVS (UK) Limited which owns veterinary practices across the UK.
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