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The Groom Room Exeter

3.4
(34 reviews)

Business Details

Rydon Lane Retail Park, Exeter, DEV
EX2 7HX, United Kingdom
+44 3456 009178
https://www.petsathome.com/find-us/locations/pet-care-centre/exeter

About

Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Exeter) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Exeter, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Exeter trust Pets Grooming for reliable, friendly care that keeps tails wagging.

Location

The Groom Room Exeter
Rydon Lane Retail Park, Exeter, DEV
EX2 7HX, United Kingdom

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed

Products & Services

1 list · 15 items

Explore offerings from The Groom Room Exeter on Rydon Lane Retail Park in Exeter, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.

Grooming Services

15 items

Grooming services

We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.

Long-haired breeds - full groom
Long-haired breeds - full groom
Toy: £42 | Small/Medium: £45 | Large: £54 | Giant: £75

Includes a pre-groom, two warm water baths, blow dry, full body styling, eyes and ears cleaned and nail clip.

Smooth-haired breeds - full groom
Smooth-haired breeds - full groom
Toy: £30 | Small/Medium: £35 | Large: £40 | Giant: £45

Includes pre-groom, two warm water baths, brush and blow dry, ears and eyes cleaned and nail clip. No body styling.

Bath, Brush & Blow Dry
Bath, Brush & Blow Dry
Toy: £22 | Small/Medium: £25 | Large: £28 | Giant: £33

Perfect for in-between grooms. Includes a warm water bath, brush out of the coat and a blow dry - ideal for after muddy walks or trips to the beach.

Puppy Groom (from 3-6 months old)
Puppy Groom (from 3-6 months old)
Toy: £25 | Small/Medium: £25 | Large: £30 | Giant: £30

A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.

Spa treatments

We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.

The VIP Treatment
The VIP Treatment
extra with groom

This luxury service, which can be added to your dog’s groom, includes: Application of teeth clean gel and fresh breath foam Paw and nose balm SPA™ blueberry facial to remove tear stains A choice of luxury or natural shampoo Hydrating butter treatment to condition the coat Spritz of fragrance, keeping them smelling fresher for longer Free Groom Room bandana

The deShedding Treatment
The deShedding Treatment
extra with groom

Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes: Pre-bath deShedding with FURminator® tool selected specifically for your pet Bath with FURminator® deShedding shampoo and conditioner Brush and blow dry Additional final deShedding for a perfect finish Not suitable for all dog coats. Please speak with one of the salon team for more information.

The Poodles & Oodles Treatment
The Poodles & Oodles Treatment
extra with groom

A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including: Choice of Stand Proud or 2 in 1 conditioning shampoo Comb-through spray to tease out tangles Application of teeth clean gel and fresh breath foam Spritz of fragrance Free bandana

Douxo S3 Skin Treatment
Douxo S3 Skin Treatment
extra with groom

DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes: DOUXO® S3 shampoo treatment selected to meet your dog’s needs Ears cleaned using DOUXO® Care Auricular lotion DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas Application of teeth clean gel and fresh breath foam​ Paw and nose balm​ Free bandana

Pick & Mix Treatments
Pick & Mix Treatments
Four treatments for £7 extra with groom

If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below. Luxury or Pet Remedy shampoo Pet Remedy pre-wash spray Deep coat re-moisturising conditioner Pet Remedy leave-in conditioner Application of teeth clean gel Application of fresh breath foam Paw tidy and balm Tear stain remover Ear clean Spritz of fragrance Coat management spray

Little Paws Puppy Treatment
Little Paws Puppy Treatment
extra with puppy groom

The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes: A mild puppy shampoo SPA™ blueberry facial to remove tear stains Hydrating butter treatment to condition the skin and the coat Paw and nose balm Application of puppy teeth clean gel Free VIP Puppy club bandana

Extra Services

The prices of these additional services are charged on top of the cost of your dog’s usual groom.

Handstripping
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra

Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.

Targeted de-matting
Targeted de-matting
extra with groom

This involves removing small mats in areas like under the legs or behind the ears.

General de-matting
General de-matting
extra with groom

If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.

Clip Off
Clip Off
extra with groom

We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.

Walk-in Services

Nail clipping

Nail Clipping
Nail Clipping
£10.00

A clip of all the nails as needed, including dew claws.

Reviews

3.4
34 reviews
5 stars
16
4 stars
5
3 stars
2
2 stars
0
1 star
11
  • NW
    Nicola Whitby
    Mar 16, 2026
    1.0
    Do not waste your time!!! If I could give no stars I really would,completely upset and angry after today’s experience. Iam never a person to write a review but I wish I would have looked before hand. Went in last week to book my new puppy in for a wash he didn’t needs the full works but I was forced into having only that option but the lady just wasn’t very happy and didn’t seem like she really cared or wanted to be there.she booked my dog in for today after only being able to offer one appointment time for the next two weeks as she only works two days for 9am! I explained to her my daughter goes on transport and gets picked up so would come as soon as she leaves (we live 45 minutes away) at no point did she say if you arrive even 5 to 10 minutes late they will refuse to do it.I apologied and there were two staff with no other animals as it was just opened but they were not willing to negotiate I said as I was late and they was saying about time to get it all done I said leave the ears,pads and cut as I didn’t want that to begin with but was happy to pay the full price just for wash so she had 50 minutes to complete this but she was refusing to and then started waving a policy paper around about being late.They had more then enough time with two of them to just wash a dog and the aggression and dismissive attitude they had towards us was just like they were looking for an excuse to do no work on a Monday morning.This is my first dog and first experience so I’m completely disappointed Not good costumer service Will not be returning Rude staff
  • AJ
    andrew jerrett
    Oct 19, 2023
    5.0
    Very helpful staff, pleasant place to get your dog looking good.
  • ND
    Nancy Deslandes
    Jul 9, 2021
    1.0
    Worst experience - from start to finish. After waiting about 3 months for my appointment, I had a phone call threatening to cancel my appointment 30 mins before I was due to be there. Told me that they were going through taking deposits from customers who don’t show… I haven’t ever missed an appointment there. I was more than happy to pay a deposit, but there could have been a nicer approach. I took my dog in as planned - she had been many times before. She is usually a little nervous when I leave, but soon settles. The staff in the past have always told me that she is very gentle, but just takes a moment to settle. This time - the same lady who I had had an unpleasant conversation with earlier that day phoned me to tell me to collect my dog after 30 minutes. She had apparently been aggressive. I have the most gentle Goldendoodle. Never displayed an ounce of aggression in her life. They told me they have had to put a muzzle on her. Then later claimed that she had bitten someone. When we turned up there was no bite at all, and my dog was terrified. In the past there have been some lovely groomers here - but my experience today has made me and my dog so upset that I had to share this, to avoid someone else’s pet being treated in this way.

Frequently Asked Questions About The Groom Room Exeter

How do I book a groom for my dog at your salon?

The easiest way is via our online booking system at thegroomroom.co.uk.

How much will it cost to groom my dog?

This depends on your dog's breed, coat type and condition, size, and temperament.

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