This profile is uncertified and using publicly sourced data
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Business Details
About
Pet Boarding ServicePet Day Care
The Derbyshire Dog Retreat offers luxury home dog boarding and dog sitting in Carsington, near Matlock and Ashbourne in the Derbyshire Dales. We provide a safe, cosy home-from-home environment with limited dogs, personalised care and countryside walks. Fully insured, we specialise in premium home boarding for dogs whose owners want a calm, loving alternative to kennels. Convenient for Matlock, Ashbourne, Wirksworth and the Peak District.
Location
The Derbyshire Dog Retreat - Home Boarding & Sitting
B5035, Matlock, DBY
DE4 4DD, United Kingdom
Hours
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday8:00 AM - 6:00 PM
Sunday8:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.