Brand Certified
Ambivet Veterinary Centre - Heanor
4.4(271 reviews)
Certified by Ambivet Veterinary Centre - Heanor • Aug 23, 2026
Business Details
24 Mundy Street, Heanor, DBY
DE75 7EB, United Kingdom
Certified by Ambivet Veterinary Centre - Heanor • Aug 23, 2026
+44 1773 717780
Certified by Ambivet Veterinary Centre - Heanor • Aug 23, 2026
https://www.cvsvets.com/east-midlands/ambivet-veterinary-centre-heanor
Certified by Ambivet Veterinary Centre - Heanor • Aug 23, 2026
About
Certified by Ambivet Veterinary Centre - Heanor • Aug 23, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Ambivet Veterinary Centre we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Nurse clinics, Pet passports/Animal Health Certificates, Repeat prescriptions, Home visits, Online appointment bookings, Cat Neutering, Dog Neutering, Rabbit Neutering, Cat Microchipping, Dog Microchipping, Pet advice, Cat vaccinations, Dog vaccinations, Rabbit vaccinations, Puppy vaccinations, Kitten vaccinations across the wider Heanor area.
We are RCVS accredited as a Small Animal General Practice, Small Animal Emergency Service Clinic, welcoming . We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Details
- Requires appointmentAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by Ambivet Veterinary Centre - Heanor • Aug 23, 2026
Ambivet Veterinary Centre - Heanor
24 Mundy Street, Heanor, DBY
DE75 7EB, United Kingdom
Hours
Certified by Ambivet Veterinary Centre - Heanor • Aug 23, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.4
271 reviews
5 stars
195
4 stars
41
3 stars
12
2 stars1
1 star
22
- SDSarah Dale6 days ago5.0My little kitty tinker became unwell late Friday evening, I called ambivet and they seen her instantly out of hours emergency. Unfortunately, my kitty had to be put to sleep. You were so kind and compassionate, helpful and considerate. Im still completely heartbroken, but the way you treated me and the compassion and care for my cat was outstanding. Thank you for the beautiful sympathy card I recieved also just courtesy. Im beyond grateful 🙏
- DDDawn DentonAug 13, 20265.0My gorgeous boy Dusty was taken to Ambivet Heanor in June suffering from feline idiopathic cystitis. It was touch and go whether or not he would survive the episode. The service offered by everyone at the Heanor practise was exemplary even to the point he is now a bit of a celebrity after appearing on their FB website. It has been a long process but he is now on the final days of his medication and is getting back to his mischievous self. Thank you so much to you all for your compassion and patience as he wouldn't be here without the quality of care you have given him ❤️
- ASAlan StathamJul 19, 20261.0On the last 2 occasions I've Took my dog for treatment they've messed up on my appointment times. The first time I checked in and was waiting for over an hour before the receptionist realised they'd forgotten about me. Apologised and refunded my consultation fee. A nice gesture for their mistake. Went 2nd time at 11 am.was told by the receptionist they was running approximately 30 minutes late and I could re book if that was an inconvenience. Told her that would be fine. Ended up waiting 1 and half hours after. Had to cancel a family lunch appointment because of this. Complained about this and suggested they should cancel the consultation fee again. Was refused . The receptionist told me I should have cancelled and re booked when given the chance. Which i would off if she'd actually given me the true waiting time. Plus they were seeing other pet's before me even though they came in after me. Seemed like they made me wait. On the plus side the vet was very pleasant and excellent with my pet.
- CWCarol WalkerJun 22, 20265.0Ben our Vet was great with Peaches.
- LMLydia MadelineJun 19, 20265.0Professional staff, who go above and beyond for your pets. I wouldn’t take my pets anywhere else. Caring and attentive staff 🩷 I recommend Jess the Vet and Erin the vet nurse.
Frequently Asked Questions About Ambivet Veterinary Centre - Heanor
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment to visit Ambivet Veterinary Group - Heanor?
Yes, all consultations are by appointment only. Please call us to discuss your pet's needs and arrange an appointment.
Can I get veterinary advice over the phone at Ambivet Veterinary Group?
Yes, you can call us for some guidance concerning your pet's health, but we recommend booking an appointment for a thorough evaluation.
How can I register my pet with Ambivet Veterinary Group - Heanor?
Registration is simple: you can complete the form on our website or call us and let our receptionist know you want to become a client.
What payment methods does Ambivet Veterinary Group - Heanor accept?
We accept cash, Maestro, MasterCard, and Visa payments.
What are the opening hours of Ambivet Veterinary Group - Heanor?
Monday to Friday from 08:15 to 19:00, and Saturday and Sunday from 09:00 to 13:00.
Does Ambivet Veterinary Group offer services for microchipping and neutering pets?
Yes, services include cat, dog, and rabbit neutering, as well as cat and dog microchipping.
Is Ambivet Veterinary Group - Heanor accessible for people with disabilities?
Yes, the practice has a wheelchair-accessible entrance and restroom, and welcomes LGBTQ clients.
What nearby facilities can I visit after my appointment at Ambivet Veterinary Group?
Nearby you can visit Cafe Jak's for refreshments, or the South East Derbyshire snooker club for some recreation.
Are there financial services close to Ambivet Veterinary Group - Heanor to assist with pet insurance or payments?
Yes, Heanor Post Office and Barclays Bank are nearby places where you can access financial services.
How can nearby transportation or local services help me visit Ambivet Veterinary Group - Heanor?
Heanor Post Office and ATM services nearby can assist with travel money and cash needs to facilitate your visit to the veterinary practice.
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