Pets at Home Cardiff is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Cardiff at your convenience. We’re proud to serve pet owners throughout Cardiff with friendly service and trusted brands.
Explore offerings from Pets at Home Cardiff on Unit C, Cardiff Bay Retail Park in Cardiff, with popular services available at this location.
Products and Services
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Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
simple, not busy, large range of tropical plants and fish and animals looked quite well the last two visits!
MM
Mick M
Jun 1, 2026
5.0
Great service from Harry & Emma at Ferry Rd, Cardiff store.
I visited the store (Pets At Home) situated in Ferry Road, Cardiff Bay, Cardiff and had excellent service from the staff, especially an assistant named Harry who went above & beyond helping me get a name disc printed for my Rottweiler dog, I am very technophobic so he helped me through the printing service. Emma, at the check out was also very helpful assisting me with the stores app.
MD
Mr Data
May 18, 2026
5.0
Excellent went in for bedding and other items for the daughters pet staff were great and informative as what to avoid and what was best.
Good price point and picked up what was needed.
Thanks 👍
PK
Pk Kvasna
May 11, 2026
2.0
Every single tike I come in to collect my online purchases I end up waiting for staff to come and help. At checkout I told a member of staff I have an item to collect and he’s just stood there doing nothing when he can clearly see me waiting
CC
CallMehRiver
May 9, 2026
5.0
The staff is always so helpful here! They offer free water testing for your fish tank which has been brilliant after I had many of the fish I bought got sick in the beginning when my tank was still new. My cat loves every toy I've ever bought her from here.
Frequently Asked Questions About Pets at Home Cardiff
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order pet supplies online and pick them up at Pets at Home Cardiff?
Yes, you can order online and collect your purchases in-store at Pets at Home Cardiff using the Click & Collect service, which often allows collection within one hour of ordering.
Are pets allowed inside Pets at Home Cardiff?
Yes, well-behaved dogs are welcome inside Pets at Home Cardiff as long as they are on a lead and under control at all times.
What are the opening hours of Pets at Home Cardiff?
Pets at Home Cardiff is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:30 to 16:30.
Does Pets at Home Cardiff have parking facilities?
Yes, many Pets at Home stores, including the Cardiff location, offer parking facilities for customers.
Is Pets at Home Cardiff accessible for people with disabilities?
Yes, Pets at Home Cardiff is designed to be fully accessible with features like wheelchair access and accessible parking spaces to accommodate customers with disabilities.
What pet products and services are offered at Pets at Home Cardiff?
Pets at Home Cardiff offers a wide range of pet products such as food, treats, toys, and accessories for dogs, cats, small animals, fish, and reptiles. Services include Click & Collect, free help and advice, free harness fitting, nutrition consultations, licensed medicines, and an adoption centre.
Are there any nearby veterinary services to Pets at Home Cardiff?
Yes, Vets4Pets is located nearby, providing veterinary services and diagnostics, which is convenient for pet owners visiting Pets at Home Cardiff.
What nearby dining options are available near Pets at Home Cardiff?
Nearby dining options include Cedar Tree Farm, Dining & Carvery, and Cedar Tree Farm - Farmhouse Inns, both offering British pub and restaurant experiences.
Are there nearby shops where I can do other shopping near Pets at Home Cardiff?
Yes, Cardiff Bay Retail Park hosts several stores nearby, including Boots pharmacy, ALDI supermarket, Argos Cardiff Bay department store, and Iceland grocery store for your additional shopping needs.
What nearby fitness and leisure facilities are available near Pets at Home Cardiff?
Nearby you can find PureGym for fitness, Cardiff Bay Yacht Club for sports club activities, and sports stores like Sports Direct and Blacks for sporting goods and outdoor gear.
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