Certified by The Groom Room Coventry • Jun 21, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Coventry) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Coventry, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Coventry trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Coventry • Jun 21, 2026
Certified by The Groom Room Coventry • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 7:30 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Coventry on Gallagher Retail Park in Coventry, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.6
15 reviews
5 stars
9
4 stars
1
3 stars0
2 stars0
1 star
5
HH
Hazel
May 31, 2026
1.0
I am very disappointed with my dog grooming experience.
I booked and paid for a full groom, including additional services. My dog was at the salon for approximately 1 hour and 30 minutes. However, when I collected him, I noticed that several aspects of the groom appeared incomplete. His claws had not been trimmed, hair between his paw pads remained, some matting was still present, his face was still overgrown, and the additional services I paid for were not provided.
The following day, I returned to discuss my concerns. I was asked to come back again due to staff availability. When I returned, another member of staff was apologetic and spent around 30 minutes correcting many of the issues. I appreciated her efforts and professionalism.
While I was pleased that someone attempted to rectify the situation, I was disappointed that the original groom was not completed to an acceptable standard. I also felt that my complaint was not handled satisfactorily, as I did not receive a clear explanation as to why the groom had been left incomplete.
Unfortunately, due to this experience, I will not be returning and cannot recommend this grooming service.
JU
Joanna Uba
May 17, 2026
5.0
I cannot recommend Gallagher Groomers in Coventry highly enough.
Two years ago, with absolutely no experience or knowledge about grooming a Rough Collie, I trusted them with my dog for the very first time. Three girls spent over three hours washing her, brushing out mats, removing the thick undercoat, trimming her nails, cleaning her ears and sanitary areas, and beautifully shaping her mane, paws, and feathering. The result was absolutely perfect. It was during winter, and my dog looked stunning.
The following spring I tried to book them again, but unfortunately there were no appointments available. I found another private groomer in Coventry and the result was heartbreaking. Instead of carefully brushing out the mats under her neck and around her back legs, she simply cut them out. My beautiful Collie looked disfigured, as if she had been in an accident. I was devastated and promised myself never again.
This Friday, 15th May, I finally managed to book Gallagher again from 3:30 pm to 6:00 pm — and once more the result exceeded all my expectations. The same wonderful girl groomed my Rona with incredible patience and skill. She carefully brushed out every old mat without cutting the coat, and trimmed her with such precision and elegance that she looked like ready for a dog show. The paws, nails, collar, behind the ears, tummy area, and thick winter undercoat were all done to perfection.
When we left, Rona’s coat was shining, silky, and flowing beautifully. During our walks, every single person admired how gorgeous, healthy, and professionally groomed she looked. Her fur smelled amazing and moved like silk.
I have promised myself that from now on I will only ever trust this salon with my dog. The girls work with genuine dedication, professionalism, patience, and attention to detail. And please believe me — a Rough Collie requires three times more work than most breeds!
Most importantly, my dog was calm, happy, muzzle-free, and clearly comfortable throughout the entire experience.
Highly recommended!
MN
Matthew Neasham
Aug 23, 2025
5.0
Always kind and friendly, amazing with the dog and did a great job all round
JR
John Robinson
Jan 15, 2025
5.0
Great service.
LS
Liam Sinnett
Oct 17, 2023
1.0
Useless. Nobody answers the phone and even though the website states 9am - 18:00
I went in at 13:10 and a member of pets at home told me the groomer will be back “ in a hour or so “
Frequently Asked Questions About The Groom Room Coventry
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How can I book a grooming appointment for my dog at The Groom Room Coventry?
You can easily book a grooming appointment through our online booking system at thegroomroom.co.uk.
What determines the cost for grooming my dog at your salon?
The grooming cost depends on your dog's breed, coat type and condition, size, and temperament.
What types of grooming services are offered at The Groom Room Coventry?
We offer a wide range of grooming services including dog grooming, nail clipping, puppy grooming, and spa treatments tailored to your pet’s needs.
How long does a typical dog grooming session take?
The duration depends on your dog's breed, size, coat type, and the specific grooming style requested.
Am I allowed to stay with my dog during the grooming session?
For safety reasons, owners are not permitted to stay with their pets during grooming appointments.
What should I do if I am running late for dropping off or picking up my dog?
Please inform us as soon as possible if you're running late. Appointments may be affected if over 15 minutes late, and extra charges apply if you delay picking up your dog beyond the agreed time.
What are The Groom Room Coventry’s opening hours?
We are open Monday to Wednesday, Friday and Saturday from 9:00 to 18:00, and Thursdays until 19:30. We are closed on Sundays.
Where is The Groom Room Coventry located?
We are located inside Pets at Home at Gallagher Retail Park, Stoney Stanton Road, Coventry, CV6 5QL, West Midlands.
Are there any nearby places where I can grab a coffee before or after my dog’s grooming appointment?
Yes, there are several nearby coffee shops including Costa Coffee and Costa Express within Gallagher Retail Park where you can relax before or after your visit.
Can I do some shopping around the area after visiting The Groom Room Coventry?
Absolutely! Gallagher Retail Park hosts numerous stores such as ALDI, TK Maxx, Poundland, and Argos Coventry Gallagher for your shopping convenience.
Is there convenient parking or transport options near The Groom Room Coventry for customers?
The Groom Room Coventry is situated at Gallagher Retail Park, which offers ample parking and easy access by road, making your visit hassle-free.
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