Rosemullion Veterinary Practice - Helston

Reviews

• KD

  Kim Duffy

  Apr 13, 2026
  1.0
  Review is for CVS who owns Rosemullion, not the staff at Helston. Had a pet plan for our rabbit, which included a twice yearly nurse check, and inoculations once a year, as well as monthly food for the rabbit. Visited the vet for advice on a skin complaint, and paid the best part of a hundred pounds for the consultation. Told to buy a product online as they could only get it in large amounts. Did this. Fast forward a few months and was told innoculations are due. Took bunny to this appointment and was told he can't have his jabs as he's still looking a bit moth eaten. Told them we'd used the Ivomec as instructed so it's not mites,and we thought it was rain scald as bunny likes to sit outside, even in wet weather. She said can I take a photo of it? Agreed to this. Got a call a few days later, confirmed rain scald and a bill for eighty pounds! We said but this was the "free" inoculation visit, and she said that at the point the inoculation couldn't be given, the visit " turned into a consultation ". We were not informed of this at all. Argued for a bit, on phone and in writing and didn't pay. Then received a letter saying a debt recovery service were going to handle it, and credit rating would be affected. Was advised to pay up, and then seek a refund on the basis that we were not given informed consent that the basis of the visit had changed. We did this, and our carefully worded letter, sent over a month ago, has been completely ignored. Cannot recommend this practice, who we've used for decades as a family. My advice is find an independent Vet and avoid Rosemullion like the plague.
• AS

  Angelo Scarpa

  Dec 8, 2025
  1.0
  5 years go i fellt presurace to fast to take decciscion to put down my lovely 5 years old boy cat, my life after this is vever be the same again is some thing give my remourse fir the rest my life , now i got stray cat at my garden i need serios vett attencion ,RSPCA refiuse to help me Nd im scare if i take to 5hem as animal hospital and is them juty care to help this animals maeby is risck to that poor litle fella goin to be put douwn unnesesarely , ghis fella got infescions in is face and under the cin , im concerne watt maeby happen to this fella and i csn forte to psy the bill ,i fo not watt i can do .
• GD

  geoff val dixon

  Sep 4, 2023
  5.0
  First time visit all very nice and friendly
• RH

  Ruth Hart

  Nov 12, 2019
  5.0
  Helpful and caring

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