Edhen Vets is an RCVS-accredited, independent veterinary practice based in Newquay and Truro, with a trusted and experienced team on-hand 365 days a year to provide excellent care whenever you need us. We offer a full range of services — from routine check-ups, diagnostic evaluations, and procedures, to an emergency out-of-hours service — all delivered with truly personalised care, continuity from the same trusted vet team, clear communication, and honest, transparent advice you can rely on.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.