Certified by Pets at Home St Austell • Jun 14, 2026
Pet StorePets at Home Ltd
Pets at Home St Austell is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home St Austell at your convenience. We’re proud to serve pet owners throughout St Austell with friendly service and trusted brands.
Location
Certified by Pets at Home St Austell • Jun 14, 2026
Certified by Pets at Home St Austell • Jun 14, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
Products & Services
1 list · 1 item
Explore offerings from Pets at Home St Austell on Unit 2B, Pentewan Retail Park in St Austell, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Friendly and caring vets. Wildlife friendly. Sure it's a big vet chain but the people are what makes it. 🙂
LC
Lorrayne Chambers
Apr 24, 2026
4.0
Very nice and helpful staff
AJ
A.P. Jones
Apr 14, 2026
5.0
Joel (Assistant Manager @ St Austell branch) is an absolute star. He set up the app on my phone and could not have been more patient and accommodating. A credit to the company. My goto place from now on. 5*
VW
Victoria Wilde-bear
Apr 13, 2026
5.0
Really helpful staff and good knowledge on product
SS
SJ
Apr 13, 2026
5.0
The team are amazing friendly and helpful. The Vets are professional and caring very high level of service from start to finish. Why go anywhere else!
Frequently Asked Questions About Pets at Home St Austell
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and pick up my pet supplies at Pets at Home St Austell?
Yes, Pets at Home St Austell offers Click & Collect service allowing you to order online and collect your purchases in-store, often within one hour.
Are Pets at Home St Austell stores pet-friendly?
Yes, pets are welcome in Pets at Home St Austell stores as long as dogs are kept on a lead and under control.
Does Pets at Home St Austell provide any services for pet health and nutrition?
Yes, they offer free help and advice, free harness fitting, free weight checks, and nutrition consultations.
What are the opening hours for Pets at Home St Austell?
The store is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.
Is parking available at Pets at Home St Austell?
Yes, many Pets at Home stores, including the St Austell location, offer parking facilities for customers.
Are the Pets at Home St Austell stores accessible for people with disabilities?
Yes, the stores at St Austell are designed to be fully accessible, including wheelchair access and accessible parking spaces.
What nearby pet services can I find around Pets at Home St Austell?
Nearby you can find Vets4Pets St Austell for veterinary care, The Groom Room St. Austell for pet grooming services, and another Pets at Home with The Groom Room for additional pet supplies and grooming.
Where can I find places to eat near Pets at Home St Austell?
Near Pets at Home St Austell, you can visit Nile's Bakery Cafe for breakfast and brunch, Costa Coffee for a coffee and snacks, KFC for fast food chicken, and McDonald's for burgers and quick meals.
If I am visiting Pets at Home St Austell, where can I stay nearby?
Nearby accommodations include Travelodge Hotel - St. Austell, Victoria Guest House, Mountview, and Cestria b and b, providing convenient lodging options.
Are there any nearby stores where I can shop for home improvement or automotive needs near Pets at Home St Austell?
Yes, near Pets at Home St Austell you can find Halfords Autocentres for automotive parts and repairs, B&Q for hardware and gardening supplies, and TradePoint for building supplies.
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