Certified by The Groom Room Cross Hands • Aug 30, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Cross Hands) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Cross Hands, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Cross Hands trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Cross Hands • Aug 30, 2026
Certified by The Groom Room Cross Hands • Aug 30, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
SundayClosed
8/31/20269:00 AM - 6:00 PM
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Cross Hands on Cross Hands Retail Park in Cross Hands, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
4.2
31 reviews
5 stars
20
4 stars
6
3 stars0
2 stars
1
1 star
4
KG
Kematchi Gaming
May 21, 2026
5.0
I have used a couple groomers over the years, this is the first one my dog ran straight into the room. The staff are exceptionally trained, as well as being very friendly. Clearly caring about the animals.
Chantelle cut my dogs hair today, she listened to what I wanted and my dog came out looking extremely handsome.
I will continue to recommend them all to everyone in need of a groomer.
SJ
Sé Jeh
Aug 25, 2021
5.0
Excellent service. I thought my pup would hate going but he loved it. They took great care of him and he looked perfect when he came out.
CP
Cari Peckham
Sep 24, 2020
5.0
Brilliant groomers, cant fault Steph or Sara
RS
Rosemary Setford
Aug 18, 2020
1.0
I took both my dogs for grooming. I wasn't aware the previous groomer had left but I assumed that as they were under the umbrella of Pets at Home that the new groomers were as excellent as the previous one. Originally I was told the two dogs would take around three and a half hours which was what I expected from previous visits however I was called after one and a half hours to be told both dogs were ready. When I had the phonecall I immediately thought something had gone wrong, perhaps one of the dogs wasn't willing. I was told they were both well behaved.
I had asked for them to be tidied up, I didn't want a close shave. I could see when I collected them that not a lot had been taken off but that was ok, I could tell them to take off more next time.
Well there won't be a next time. I got them home and had a better look at them and frankly they still looked a mess.
I'd only requested the beards under the chin were left , they were but the feathering at the back of their legs had gone although I'd also asked them to keep it.
It's what they hadn't done that annoyed me, the excess hair on the top of the ears, the hair on the side of their face, the area around their back end was unshaved so going to the loo will still be a messy business. I appear to have paid nearly £90 for a bath and their nails cut. I even forgave one of my dogs bleeding onto the floor from a nail cut too short because accidents can happen but if that is their idea of tidying them up then going there was an expensive mistake.
They are still looking untidy. It was a rushed unprofessional job and I'm very angry and dissatisfied with the result. Apart from asking them not to shave too much hair off I expected a full groom and I didn't get it.
Now I'm going to have to take them somewhere else to be properly groomed only this time I'll be asking my friends to recommend a good one.
Frequently Asked Questions About The Groom Room Cross Hands
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How can I book a grooming appointment for my dog at The Groom Room Cross Hands?
You can easily book a grooming appointment online via our booking system at thegroomroom.co.uk.
What are the typical costs involved for dog grooming services?
The cost depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services are available at The Groom Room Cross Hands?
We offer a wide range of grooming services including full grooming, nail clipping, puppy grooming, and spa treatments tailored to your dog's needs.
How long does a grooming session usually take?
The duration varies depending on your dog's breed, size, coat type, and the specific style requirements.
Can I stay with my dog during the grooming session?
For the safety of all dogs and customers, owners are not permitted to stay with their pets while they are being groomed.
What should I do if I am running late for dropping off or picking up my dog?
Please notify us as soon as possible if you are running late. If you arrive more than 15 minutes late, we cannot guarantee your appointment. Additionally, late pickup may incur extra charges.
What are the opening hours of The Groom Room Cross Hands?
We are open Monday to Wednesday, Friday, and Saturday from 9:00 to 18:00, and Thursday till 20:00. We are closed on Sundays.
Where is The Groom Room Cross Hands located?
We are located inside Pets at Home at Cross Hands Retail Park, Llandeilo Road, Cross Hands, Dyfed, SA14 6NB, United Kingdom.
Are there any nearby veterinary clinics for pet care around The Groom Room Cross Hands?
Yes, nearby veterinary clinics include Vets4Pets Cross Hands, Vets for Pets - Cross Hands, and Vets for Pets, all conveniently close for your pet's medical needs.
What nearby places can I visit while waiting for my dog's grooming appointment?
While waiting, you can enjoy nearby spots like Costa Coffee or Jenkins Bakery for refreshments, The Food Warehouse for shopping, or even Domino's Pizza for a meal.
Brand Certified Facts from The Groom Room Cross Hands
This information is certified by The Groom Room Cross Hands and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: