Certified by Pets at Home Cross Hands • Jun 14, 2026
Pet StorePets at Home Ltd
Pets at Home Cross Hands is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Cross Hands at your convenience. We’re proud to serve pet owners throughout Cross Hands with friendly service and trusted brands.
Location
Certified by Pets at Home Cross Hands • Jun 14, 2026
Certified by Pets at Home Cross Hands • Jun 14, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
Products & Services
1 list · 1 item
Explore offerings from Pets at Home Cross Hands on Cross Hands Retail Park in Cross Hands, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Booked our dog in with the groomers.
They did a fantastic job. Thank you.
AS
Andrew Sparrow
Jun 8, 2026
5.0
The grooming room was amazing fantastic job thank you
PM
Paul M
Apr 30, 2026
5.0
Very helpful and excellent customer service here. Highly recommend 👌
RS
Rachel Swales
Apr 12, 2026
5.0
Very friendly and professional staff who are always happy to help
SS
Stephen
Mar 2, 2026
5.0
Had the best customer service from Thomas -S, Bought the wrong dog food before i wend on holiday for two weeks, it got opened and used before i noticed (Small amount) and Thomas-S changed it with no fuss, cant thank Pets at home and Thomas-s for amazing customer service, well done.
Frequently Asked Questions About Pets at Home Cross Hands
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my purchases at Pets at Home Cross Hands?
Yes, Pets at Home Cross Hands offers a Click & Collect service allowing you to order online and pick up your items in-store, often within one hour.
Are well-behaved pets allowed inside Pets at Home Cross Hands?
Yes, you are welcome to bring your well-behaved dog into the store, provided they are kept on a lead and under control at all times.
What are the opening hours of Pets at Home Cross Hands?
The store is open Monday to Saturday from 9:00 to 19:00, and on Sundays from 10:00 to 16:00.
Does Pets at Home Cross Hands provide parking facilities?
Yes, many Pets at Home stores, including Cross Hands, offer parking facilities for customers.
Is Pets at Home Cross Hands accessible for customers with disabilities?
Yes, the store strives to be fully accessible, featuring wheelchair access, accessible parking spaces, and lifts where available.
What services does Pets at Home Cross Hands provide?
Services include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and a carry to car service.
Are there any places nearby Pets at Home Cross Hands where I can grab food or drinks?
Yes, nearby you will find Burger King, Domino's Pizza Cross Hands, Costa Coffee, Jenkins Bakery, and West Cornwall Pasty Co, perfect for a meal or coffee before or after your visit.
Can I find pet medical services near Pets at Home Cross Hands?
Yes, Vets4Pets Cross Hands and Vets for Pets are nearby veterinary clinics that you can visit for your pet's medical needs.
Are there transportation options close to Pets at Home Cross Hands?
A.P Taxis is a nearby taxi service you can use to reach Pets at Home Cross Hands conveniently or get a ride elsewhere after your visit.
Are there other stores or services near Pets at Home Cross Hands that might be useful?
Yes, nearby you will find Lidl for groceries, B&M Stores offering discount and gardening items, and The Optic Shop Wales for eye care needs.
Brand Certified Facts from Pets at Home Cross Hands
This information is certified by Pets at Home Cross Hands and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 14, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
