Certified by Weighbridge Referral Centre • Oct 18, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed
Reviews
4.8
39 reviews
5 stars
35
4 stars
3
3 stars0
2 stars0
1 star
1
SV
Steven Vaughan
Sep 23, 2022
5.0
Really caring people Steve was brilliant with our Syrus very satisfied thank you so much he's back to his normal self apart from being kept on his lead, he has been through a lot
Speak soon
WW
W.H
Nov 5, 2020
5.0
Great service with very knowledgeable staff, highly recommend
KS
Kerry Smart
Nov 4, 2020
5.0
I can’t recommend them highly enough.
It’s quite a scary world at the moment but when you have to take your beloved pet for treatment, that’s what you do.
I haven’t been out a lot since the first lockdown, I have a young family and an elderly parent that rely on me to stay safe and keep them safe.
But when Doris needed to go to Weighbridge Referral Centre, I called and spoke to them.
They couldn’t have been more helpful! They explained their COVID Safe procedures to me. They made me feel relaxed, ( well as relaxed as I was going to feel in these times and when my poor Doris needed treatment).
When I took her to them, they were amazing, explained everything again to me, made sure I understood and managed to make Doris and I feel supported and looked after.
I really can’t thank them enough for their help and support! Doris is doing so well now, tucked up at home, and I may be having a glass of wine to relax.
KH
Karen Halvey
Aug 23, 2018
5.0
Amazing place albert had the best care ever
LC
LISA COLLINS
May 21, 2017
4.0
Professional and friendly staff. Mr Butterworth has an excellent reputation
Frequently Asked Questions About Weighbridge Referral Centre
How do I make an appointment?
As we are a referral only clinic your vet will need to refer you by completing an online referral form via our website to start the referral process. Our reception staff will then contact you using the information provided and an appointment can be arranged at a mutually convenient time.
What will happen during the appointment?
During your appointment, we will obtain a detailed history of your pet’s medical background as well as information on the current problem. A thorough clinical examination of your pet will then be performed and any findings and provisional diagnoses will be fully discussed with you at that time. We make every effort to perform investigations and possible surgery during the same visit.
How long is my appointment going to be?
A first consultation will usually be around 45 minutes to 1 hour, depending on the circumstances.
How long will my pet be in the hospital?
This is entirely dependent on the problem. Our reception staff will be able to give you approximate time scales and help you plan your trip.
The Specialist referral practice is a long way away. Will I have to go back many times?
Not necessarily. Often follow-up tests will be performed by your own vet and future care is overseen by your Specialist. We work with your vet to minimise journey times whilst optimising care for your pet.
Why should I travel further to see a Specialist?
A Specialist is an expert in their particular field and your vet will refer you to the appropriate specialist according to your pet’s presenting symptoms and needs.
What is a Specialist referral?
A referral to a member of our expert team gives you the peace of mind that your pet is in the very best of hands.
A Veterinary Specialist is similar to a consultant doctor. To become a Specialist, a vet must focus entirely on their area of specialisation for three to five years, training under an experienced Specialist in that field. During this time they will examine, diagnose and treat a wide range of cases, publish clinical research in this field and prove themselves to be at the forefront of their discipline before completing advanced examinations.
How do I claim from my insurance company?
If you have pet insurance, you will need to inform your insurance company as soon as possible that you wish to make a claim. They will inform you of the process and, depending on your insurance company’s processes, you will need to bring a claim form, or your policy number, with you to your appointment. Any excesses should be paid at the time of consultation or discharge.
Direct claims – A direct claim is when your insurance company reimburses the veterinary practice. Each insurance company varies with their policy on paying a veterinary practice so please check with your insurance provider prior to your appointment. Please note, we do charge a Direct Claim Fee for this service. Please call us for information.
Indirect claims – An indirect claim is when the insurance company reimburses the policyholder. In this case, you would pay your pet’s veterinary bill in full before the claim can be processed and the insurance company will send you payment directly.
In the unfortunate event your insurance company refuses to pay your claim, or the cost exceeds your policy limit, please be aware that you will be responsible for the full payment of your bill.
How much is a consultation?
We will inform of the cost of the consultation appointment at the time of booking and endeavour to provide you with an accurate estimate of treatment before any investigations or procedures are performed. The team will always keep you up to date about charges on your account.
How do I make an appointment at Weighbridge Referral Centre?
The clinic is referral only. Your vet must complete an online referral form via the website to start the referral process. Then, reception will contact you to arrange an appointment.
What happens during my pet's appointment?
During the appointment, a detailed history and thorough clinical examination of your pet are conducted, findings and provisional diagnoses discussed, and investigations or surgery may be performed during the same visit.
How long are appointments typically at Weighbridge Referral Centre?
A first consultation usually lasts around 45 minutes to 1 hour, depending on circumstances.
Will my pet have to stay in the hospital for a long time?
The length of stay depends entirely on the problem. Reception staff can give approximate time scales to help you plan your visit.
Do I have to make multiple trips to the Specialist referral practice?
Not necessarily, as follow-up tests can often be performed by your own vet and future care is overseen by the Specialist to minimize your travel.
Why should I choose to travel to a Specialist like Weighbridge Referral Centre?
Specialists are experts in their field who have undergone extensive training and experience, ensuring your pet receives the highest level of care.
How do I claim pet insurance with Weighbridge Referral Centre?
Inform your insurance company as soon as possible. Depending on your insurer, bring a claim form or policy number. Payment of excess applies at consultation. Direct or indirect claims processes vary, so check with your insurer beforehand.
What are the clinic's opening hours?
Weighbridge Referral Centre is open Monday to Friday from 8:30 AM to 6:30 PM and closed on Saturdays and Sundays.
What nearby veterinary services can I visit related to Weighbridge Referral Centre?
Nearby options include Carmarthen Veterinary Centre, Dyfed Farm Vets, MiMobileVet - Carmarthen area, and MiNightVet Carmarthen, which can provide additional pet care and support.
Are there places nearby where I can pamper my pet after a visit?
Yes, Bow Wow Bubbles and Spa nearby offers pet grooming and spa services, perfect for pampering your pet after an appointment.
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