Pets at Home Carlisle is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Carlisle at your convenience. We’re proud to serve pet owners throughout Carlisle with friendly service and trusted brands.
Explore offerings from Pets at Home Carlisle on Unit 1 London Road Retail Park in Carlisle, with popular services available at this location.
Products and Services
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Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Pam was absolutely amazing. She was so helpful with product knowledge, tips and tricks. Great shop with a wide selection of products. Big thank you to Pam and the rest of the friendly staff.
PB
Phil Bradley
Aug 8, 2026
5.0
Amazing experience... sound advice from staff who are not only passionate about their subject, and animal welfare, but, crucially, _know_ what they're talking about...
Special thanks to Emily for her wisdom, kindness and patience...
CB
C B
Aug 1, 2026
1.0
I only use as occasionally out of desperation. Nothing to do with the staff. They are fantastic. The shop smells so so bad the minute you step in. It’s all round the store. I have to hold my breath as long as possible. It’s really unpleasant.
IM
Ilona Meszaros
Jul 12, 2026
5.0
Took my rescue dog Roxi here on Saturday as she wont drink any kind of water at all,Mark who works there was absolutely wonderful with her,he listened to me,brought out different bowls put waterin but she still wouldnt touch it.He thinks as i do that something must of happened to stop her drinking from bowls,so thank you again Mark you were brilliant with her,we will definetely be back.
SJ
Scotia Jinker
Jul 8, 2026
1.0
On holiday in the area & took my 2 spaniels in to get weighed. I was shocked to see how much weight they had lost.
Once home I took my dogs to the vets to get weighed, their weight was normal.
Obviously the scale in pets at home was way out on calibration.
Frequently Asked Questions About Pets at Home Carlisle
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
Can I order online and collect my order at Pets at Home Carlisle?
Yes, Pets at Home Carlisle offers a One Hour Click & Collect service where you can order online and collect your purchases in-store within an hour.
Are pets allowed inside Pets at Home Carlisle?
Yes, well-behaved dogs are welcome inside Pets at Home Carlisle as long as they are kept on a lead and under control.
How can I find lost property at Pets at Home Carlisle?
If you lose an item in-store, contact Pets at Home Carlisle directly as lost property is typically held for a limited time; store contact details are available on their website.
What events does Pets at Home Carlisle offer?
The store hosts events such as My Pet Pals workshops, Puppy Playtime classes, and Cub Scout Animal Carer workshops. Check the Events page or contact the store for scheduling.
Does Pets at Home Carlisle provide parking for customers?
Yes, many Pets at Home stores, including the Carlisle location, offer parking facilities for customers.
Is Pets at Home Carlisle accessible for people with disabilities?
Yes, the store aims to be inclusive with features such as wheelchair access, accessible parking spaces, and lifts where available.
What products can I find at Pets at Home Carlisle?
The store offers a wide range of pet products including food, treats, toys, grooming equipment, pet beds, and healthcare products for various animals.
What services does Pets at Home Carlisle provide?
Services include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.
Are there places to grab a coffee nearby Pets at Home Carlisle?
Yes, Costa Coffee is nearby where you can relax with a coffee before or after visiting Pets at Home Carlisle.
How can I access Pets at Home Carlisle using public transport?
Carlisle London Road railway station is close to the store, making it convenient to reach Pets at Home Carlisle by train.
What other pet services are available near Pets at Home Carlisle?
Nearby is The Groom Room Carlisle, which provides pet grooming and related services complementing your visit to Pets at Home Carlisle.
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