This profile is uncertified and using publicly sourced data
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Business Details
About
VeterinarianEmergency Veterinarian Service
A proudly independent, family-run practice for over 125 years — trusted with your animals since 1898, when Craig Robinson founded the practice in Carlisle. We are an RCVS-accredited practice with 21 vets treating companion animals, horses, and livestock. We support over 60 dairy farms plus many beef and sheep units, and we're proud to be the official vets for Carlisle Racecourse. Today we run two sites, on the east and west of Carlisle, offering 24/7, year-round veterinary care.
Our promise to our customers is to provide exceptional veterinary care, with the most up-to-date equipment for you and your animals, and outstanding customer service through teamwork and equality.
Location
Hours
Monday8:00 AM - 7:30 PM
Tuesday8:00 AM - 7:30 PM
Wednesday8:00 AM - 7:30 PM
Thursday8:00 AM - 7:30 PM
Friday8:00 AM - 7:30 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.