Certified by Pets at Home Macclesfield • Oct 11, 2026
Pet StorePets at Home Ltd
Pets at Home Macclesfield is your trusted local pet shop, offering quality pet food, treats, toys and accessories for dogs, cats, small animals, fish and reptiles. Sign up to our free Pets Club for rewards, discounts, and pet care tips. Keep your pet’s food stocked effortlessly with Easy Repeat, our simple subscription service. Prefer to shop online? Use our fast Click & Collect to pick up your order at Pets at Home Macclesfield at your convenience. We’re proud to serve pet owners throughout Macclesfield with friendly service and trusted brands.
Location
Certified by Pets at Home Macclesfield • Oct 11, 2026
Certified by Pets at Home Macclesfield • Oct 11, 2026
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 4:00 PM
Products & Services
1 list · 1 item
Explore offerings from Pets at Home Macclesfield on Unit 3 Lyme Green Retail Park in Macclesfield, with popular services available at this location.
Products and Services
1 item
Services
If you're looking for help or advice, feel free to pop in-store and our friendly colleagues can assist you with... Free Harness Fitting | Free Weight Checks | Nutrition Consultations | Adoption Centre | Licensed Medicines | Pets in-store | Carry to Car Service | Click & Collect and any other pet queries you may have.
Lovely place very helpful staff always go beyond to help you.
VC
Vin Cent
Oct 7, 2026
5.0
Friendly staff and good range of products in a clean and organised store.
JM
jill mcbride
Oct 1, 2026
3.0
Groomers were far too busy to squeeze in a nail clipping! Told me to come back at 5:45.
CB
Ciaran Bourne
Sep 30, 2026
5.0
Really good Pets at Home in Macclesfield with a great selection of everything you could need for your pets. The store is clean, tidy and well organised, making it easy to find what you’re looking for.
There’s a good range of pet food, treats, toys, bedding and accessories, with plenty of choice for different pets. They also had hamsters in store, which were lovely to see and looked well cared for.
The staff were friendly, helpful and happy to assist if you needed anything. Overall, a great pet shop with plenty of choice and good customer service. Would definitely recommend Pets at Home Macclesfield and will happily visit again!
LL
Lxna
Aug 25, 2026
1.0
The children’s workshop itself was good and my children enjoyed it, but unfortunately the experience was spoiled by the attitude of the blonde member of staff running it today.
From the moment I arrived, I felt that she was noticeably cold and dismissive towards me and another attending adult. She was friendly with the children, but whenever I spoke to my own children or tried to engage, she repeatedly spoke over me or seemed to deliberately disregard what I was saying. At one point she pointed something out, I showed genuine interest and responded to her, and she simply walked straight past me as though I wasn’t there.
I was polite and respectful throughout the whole workshop, so I found her attitude particularly strange and uncomfortable. It wasn’t just one brief interaction either - it was a repeated pattern throughout the session. When I left, we said thank you and she gave me a very abrupt response without even looking up.
I don’t expect staff to be overly friendly or to give adults special attention, but I do expect basic courtesy and respect, particularly when I’m attending an activity with my children. I left feeling genuinely uncomfortable and wondering why we had been treated that way.
I actually asked the other adult accompanying us afterwards whether I had imagined it, and she had independently noticed the same coldness and dismissive behaviour, which reassured me that I wasn’t simply being overly sensitive.
The children enjoyed themselves, which is the important thing, but based on my experience with the blonde member of staff today, I would definitely think twice about attending another workshop.
I hope this feedback is taken seriously, because no parent should leave a children’s workshop wondering why they were made to feel unwelcome when they had done nothing but be polite and supportive of their children. I would strongly encourage the staff member to reflect on how she speaks to and treats parents, because being friendly to the children does not excuse being openly dismissive towards the adults accompanying them.
Frequently Asked Questions About Pets at Home Macclesfield
Can I order online and collect in-store?
Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.
To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.
Are pets allowed in Pets at Home stores?
Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.
Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.
How to find lost property I've lost in store.
If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.
Are there any upcoming events at Pets at Home stores near me?
Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:
My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.
Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.
Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.
To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.
Do Pets at Home stores offer parking facilities?
Yes, many Pets at Home stores offer parking facilities for their customers.
Are Pets at Home stores accessible for people with disabilities?
Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.
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