Brand Certified
ChesterGates Veterinary Specialists
4.5(321 reviews)
Certified by ChesterGates Veterinary Specialists • Aug 30, 2026
Business Details
Units E and F, Telford Court, Chestergates, CHW
CH1 6LT, United Kingdom
Certified by ChesterGates Veterinary Specialists • Aug 30, 2026
+44 1244 853823
Certified by ChesterGates Veterinary Specialists • Aug 30, 2026
https://chestergates.org.uk/
Certified by ChesterGates Veterinary Specialists • Aug 30, 2026
About
Certified by ChesterGates Veterinary Specialists • Aug 30, 2026
Animal HospitalVeterinarianEmergency Veterinarian ServiceCVS Group Plc
ChesterGates Veterinary Specialists is a leading multi-disciplinary specialist referral hospital situated just north of Chester in the North West of England.
We have a team of RCVS and European Recognised Specialists in a range of disciplines providing an excellent service.
The hospital is staffed 24-hours per day by a truly superb team of qualified veterinary surgeons, veterinary nurses and support staff, all completely to their role.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by ChesterGates Veterinary Specialists • Aug 30, 2026
ChesterGates Veterinary Specialists
Units E and F, Telford Court, Chestergates, CHW
CH1 6LT, United Kingdom
Hours
Certified by ChesterGates Veterinary Specialists • Aug 30, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.5
321 reviews
5 stars
255
4 stars
29
3 stars
5
2 stars
5
1 star
27
- JSJohn spamcam@outlook.comAug 18, 20265.0excellent service looked after my dog Dexter with professional action and excellent kindness
- MHmelanie HughesAug 12, 20265.0I cannot recommend these highly enough. Simone the vet was amazing, from start to finish. He looked after my little dog, and got her back on her feet the next day. Thank you very much.
- MKMagdalena KozlickaAug 9, 20265.0⭐⭐⭐⭐⭐ Bailey came to the clinic after being bitten by an adder. He was given wonderful care and received antivenom as part of his treatment. All the staff were very helpful and answered all of my questions throughout his treatment. They also called me themselves to keep me updated on his condition and to let me know about any additional costs. I am extremely grateful for the care Bailey received. I am so happy that he was given the treatment he needed and a real chance to recover. Thank you so much to the whole team for looking after him and helping him through such a difficult time. ❤️🐶
- FWFrancesca WindsorAug 7, 20265.0I like to say what an absolutely fantastic, professional, caring and an all round excellent company is Chester Gates. I took our dog Walter there on Wednesday with a heavy heart of fear and unknown. To begin with the receptionist was lovely who welcomed us with a smile, which was nice. We then had consultation with a Lady called Menai (one of their consultants). This lady was a true superstar. May the Lord bless her always through her career and life. Menai was beyond excellent. Thank you, Thank you and BIG Thank you Menai, a true professional. Thank you from Walter and Francesca.
- KPKarl PearceAug 2, 20265.0Absolutely outstanding service, had an absolutely terrifying situation where our little dachshund developed an issue where he was in agony and couldn’t walk, local vets sent us as an emergency to this place, Pablo Amengual the neurology specialist was unbelievable, our little man has now had a disc removed and is in recovery, Pablo explained everything from start to finish, we left Ralph there with full confidence in Pablo and his expertise, he’s now back home in recovery, it’s so good that the vet you are dealing with is the one that performs the operation, I cannot thank this place enough, Pablo is an absolute god send, full updates throughout, made this terrifying situation as best as it could be, outstanding, took full control and our little lad was so comfortable with him, thanks Pablo, legend 🙏🏻
Frequently Asked Questions About ChesterGates Veterinary Specialists
How do I make an appointment?
As we are a referral only clinic your vet will need to refer you by completing an online referral form via our website to start the referral process. Our reception staff will then contact you using the information provided and an appointment can be arranged at a mutually convenient time.
What will happen during the appointment?
During your appointment, we will obtain a detailed history of your pet’s medical background as well as information on the current problem. A thorough clinical examination of your pet will then be performed and any findings and provisional diagnoses will be fully discussed with you at that time. We make every effort to perform investigations and possible surgery during the same visit.
How long is my appointment going to be?
A first consultation will usually be around 45 minutes to 1 hour, depending on the circumstances.
How long will my pet be in the hospital?
This is entirely dependent on the problem. Our reception staff will be able to give you approximate time scales and help you plan your trip.
The Specialist referral practice is a long way away. Will I have to go back many times?
Not necessarily. Often follow-up tests will be performed by your own vet and future care is overseen by your Specialist. We work with your vet to minimise journey times whilst optimising care for your pet.
Why should I travel further to see a Specialist?
A Specialist is an expert in their particular field and your vet will refer you to the appropriate specialist according to your pet’s presenting symptoms and needs.
What is a Specialist referral?
A referral to a member of our expert team gives you the peace of mind that your pet is in the very best of hands.
A Veterinary Specialist is similar to a consultant doctor. To become a Specialist, a vet must focus entirely on their area of specialisation for three to five years, training under an experienced Specialist in that field. During this time they will examine, diagnose and treat a wide range of cases, publish clinical research in this field and prove themselves to be at the forefront of their discipline before completing advanced examinations.
How do I claim from my insurance company?
If you have pet insurance, you will need to inform your insurance company as soon as possible that you wish to make a claim. They will inform you of the process and, depending on your insurance company’s processes, you will need to bring a claim form, or your policy number, with you to your appointment. Any excesses should be paid at the time of consultation or discharge.
Direct claims – A direct claim is when your insurance company reimburses the veterinary practice. Each insurance company varies with their policy on paying a veterinary practice so please check with your insurance provider prior to your appointment. Please note, we do charge a Direct Claim Fee for this service. Please call us for information.
Indirect claims – An indirect claim is when the insurance company reimburses the policyholder. In this case, you would pay your pet’s veterinary bill in full before the claim can be processed and the insurance company will send you payment directly.
In the unfortunate event your insurance company refuses to pay your claim, or the cost exceeds your policy limit, please be aware that you will be responsible for the full payment of your bill.
How much is a consultation?
We will inform of the cost of the consultation appointment at the time of booking and endeavour to provide you with an accurate estimate of treatment before any investigations or procedures are performed. The team will always keep you up to date about charges on your account.
Brand Certified Facts from ChesterGates Veterinary Specialists
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Certified August 30, 2026Yext Knowledge Graph
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