Brand Certified
ChesterGates Veterinary Specialists
4.5(337 reviews)
Certified by ChesterGates Veterinary Specialists • Oct 11, 2026
Business Details
Units E and F, Telford Court, Chestergates, CHW
CH1 6LT, United Kingdom
Certified by ChesterGates Veterinary Specialists • Oct 11, 2026
+44 1244 853823
Certified by ChesterGates Veterinary Specialists • Oct 11, 2026
https://chestergates.org.uk/
Certified by ChesterGates Veterinary Specialists • Oct 11, 2026
About
Certified by ChesterGates Veterinary Specialists • Oct 11, 2026
Animal HospitalVeterinarianEmergency Veterinarian ServiceCVS Group Plc
ChesterGates Veterinary Specialists is a leading multi-disciplinary specialist referral hospital situated just north of Chester in the North West of England.
We have a team of RCVS and European Recognised Specialists in a range of disciplines providing an excellent service.
The hospital is staffed 24-hours per day by a truly superb team of qualified veterinary surgeons, veterinary nurses and support staff, all completely to their role.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
Location
Certified by ChesterGates Veterinary Specialists • Oct 11, 2026
ChesterGates Veterinary Specialists
Units E and F, Telford Court, Chestergates, CHW
CH1 6LT, United Kingdom
Hours
Certified by ChesterGates Veterinary Specialists • Oct 11, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.5
337 reviews
5 stars
267
4 stars
32
3 stars5
2 stars5
1 star
28
- OPOlivia-Katie Proctertoday5.0The care for both myself and Willow was outstanding, Willow was well cared for by the staff and i was well informed throughout her admission, this kept my mind at ease as well as being reassured prior to her being admitted… now time for a long road to recovery but i’m so grateful for everything everyone from emma on the reception desk to Rocio who not only cared for willow but myself when i brought her in and remembered me when i came to collect her
- GBGrace Bridgewater3 days ago5.0We did not get the news we would have liked, as our boy was diagnosed with a brain tumour and passed the next day. However, he did receive expert care and the vet who saw us, Dr Orlandi, was absolutely incredible and showed true expertise and kindness. Thank you for being a good part of a bad time.
- DPDawn Powell6 days ago5.0My shih zui collapsed recently , he was treated by my vets for two nights , then was referred to Chester gates for specialist care. They’ve saved his life to be honest . Louie has been poorly for a while and now finally he’s on the mend . The team have been amazing , even to the point of finding a suitable diet to help with other issues he’s been having . Thank you .
- NCNicole CaldwellOct 5, 20265.0I can’t praise this place, or the staff who make it so great, enough. I have three chihuahua siblings who have all been diagnosed with MMVD/CHF in various stages. They are all under the care of the Cardiology team and I literally cannot fault a single one of them - they are excellent, extremely knowledgeable and endlessly empathetic and supportive. In addition, the customer care team/reception staff are wonderful and can’t do enough to help you out. We also sadly lost a chi a month ago as well and the out of hours team we dealt with were so special in how they supported us through a sudden tragic event. If anyone was ever in two minds about a referral here, please consider this confirmation that it will 100% be worth it. My partner and I joke that our dogs get better medical care than we do now (and we wouldn’t have it any other way)!
- ATAyleisha ThompsonOct 3, 20265.0From start to finish my experience with Chestergates vet specialist was great. The receptionist I spoke with went out if her way to be helpful and compassionate when dealing with my booking and the oncology team were informative and supportive throughout our journey. Chestergates prices were reasonable but that didn't compromise on quality of care at all. I would use Chestergstes again and recommend them to pet owners who need specialist care for the beloved fury friends.
Frequently Asked Questions About ChesterGates Veterinary Specialists
How do I make an appointment?
As we are a referral only clinic your vet will need to refer you by completing an online referral form via our website to start the referral process. Our reception staff will then contact you using the information provided and an appointment can be arranged at a mutually convenient time.
What will happen during the appointment?
During your appointment, we will obtain a detailed history of your pet’s medical background as well as information on the current problem. A thorough clinical examination of your pet will then be performed and any findings and provisional diagnoses will be fully discussed with you at that time. We make every effort to perform investigations and possible surgery during the same visit.
How long is my appointment going to be?
A first consultation will usually be around 45 minutes to 1 hour, depending on the circumstances.
How long will my pet be in the hospital?
This is entirely dependent on the problem. Our reception staff will be able to give you approximate time scales and help you plan your trip.
The Specialist referral practice is a long way away. Will I have to go back many times?
Not necessarily. Often follow-up tests will be performed by your own vet and future care is overseen by your Specialist. We work with your vet to minimise journey times whilst optimising care for your pet.
Why should I travel further to see a Specialist?
A Specialist is an expert in their particular field and your vet will refer you to the appropriate specialist according to your pet’s presenting symptoms and needs.
What is a Specialist referral?
A referral to a member of our expert team gives you the peace of mind that your pet is in the very best of hands.
A Veterinary Specialist is similar to a consultant doctor. To become a Specialist, a vet must focus entirely on their area of specialisation for three to five years, training under an experienced Specialist in that field. During this time they will examine, diagnose and treat a wide range of cases, publish clinical research in this field and prove themselves to be at the forefront of their discipline before completing advanced examinations.
How do I claim from my insurance company?
If you have pet insurance, you will need to inform your insurance company as soon as possible that you wish to make a claim. They will inform you of the process and, depending on your insurance company’s processes, you will need to bring a claim form, or your policy number, with you to your appointment. Any excesses should be paid at the time of consultation or discharge.
Direct claims – A direct claim is when your insurance company reimburses the veterinary practice. Each insurance company varies with their policy on paying a veterinary practice so please check with your insurance provider prior to your appointment. Please note, we do charge a Direct Claim Fee for this service. Please call us for information.
Indirect claims – An indirect claim is when the insurance company reimburses the policyholder. In this case, you would pay your pet’s veterinary bill in full before the claim can be processed and the insurance company will send you payment directly.
In the unfortunate event your insurance company refuses to pay your claim, or the cost exceeds your policy limit, please be aware that you will be responsible for the full payment of your bill.
How much is a consultation?
We will inform of the cost of the consultation appointment at the time of booking and endeavour to provide you with an accurate estimate of treatment before any investigations or procedures are performed. The team will always keep you up to date about charges on your account.
Brand Certified Facts from ChesterGates Veterinary Specialists
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Certified October 11, 2026Yext Knowledge Graph
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