Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my purchases at Pets at Home Chester Caldy?

Accepted Answer

Yes, you can use the Click & Collect service to order online and pick up your items within an hour at Pets at Home Chester Caldy. Check the website for availability.

Question 8

Are pets allowed inside Pets at Home Chester Caldy?

Accepted Answer

Yes, well-behaved dogs are welcome inside the store, provided they are kept on a lead and under control at all times.

Question 9

What are the opening hours of Pets at Home Chester Caldy?

Accepted Answer

Pets at Home Chester Caldy is open Monday to Friday from 9:00 to 20:00, Saturday from 9:00 to 19:00, and Sunday from 10:00 to 16:00.

Question 10

Does Pets at Home Chester Caldy offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores, including Chester Caldy, offer parking facilities for their customers.

Question 11

Is Pets at Home Chester Caldy accessible for people with disabilities?

Accepted Answer

Yes, the store is fully accessible with features such as wheelchair access, accessible parking, and lifts where available.

Question 12

What types of pet products can I find at Pets at Home Chester Caldy?

Accepted Answer

The store offers a wide range of products including pet food, treats, toys, beds, grooming supplies, healthcare products, and accessories for dogs, cats, small animals, fish, and reptiles.

Question 13

What in-store services does Pets at Home Chester Caldy provide?

Accepted Answer

Services include Click & Collect, free pet help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.

Question 14

What nearby pet care services are close to Pets at Home Chester Caldy?

Accepted Answer

Nearby you can find The Groom Room and The Groom Room Chester Caldy for pet grooming, and Vets4Pets Chester Caldy for veterinary and diagnostic services, making it convenient to care for your pet.

Question 15

Are there places to grab coffee or shop nearby Pets at Home Chester Caldy?

Accepted Answer

Yes, nearby are Costa Express coffee shop for refreshments and B&M Stores and Sainsbury's for shopping, allowing you to enjoy a break or run errands conveniently after visiting the pet store.

Question 16

How can customers stay informed about events at Pets at Home Chester Caldy?

Accepted Answer

Pets at Home Chester Caldy hosts events like My Pet Pals Workshops and Puppy Playtime Classes. Visit their Events page online or contact the local store directly to find and book upcoming events.

Pets at Home Chester Caldy

Business Details

About

Location

Hours

Reviews

Frequently Asked Questions About Pets at Home Chester Caldy