Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my purchases at Pets at Home Dunstable?

Accepted Answer

Yes, Pets at Home Dunstable offers a Click & Collect service that allows you to order online and pick up your items in-store, often within one hour of placing your order.

Question 8

Are pets allowed inside Pets at Home Dunstable?

Accepted Answer

Yes, well-behaved dogs are welcome inside Pets at Home Dunstable if they are kept on a lead and under control at all times.

Question 9

What are the opening hours of Pets at Home Dunstable?

Accepted Answer

Pets at Home Dunstable is open Monday to Friday from 09:00 to 20:00, Saturdays from 09:00 to 19:00, and Sundays from 10:30 to 16:30.

Question 10

Does Pets at Home Dunstable provide parking for customers?

Accepted Answer

Yes, many Pets at Home stores including the Dunstable location offer parking facilities for customers.

Question 11

Is Pets at Home Dunstable accessible for customers with disabilities?

Accepted Answer

Yes, Pets at Home Dunstable strives to be fully accessible including features like wheelchair access and accessible parking spaces.

Question 12

What types of products can I find at Pets at Home Dunstable?

Accepted Answer

Pets at Home Dunstable offers a wide range of pet products such as food, treats, toys, beds, grooming products, healthcare items, and accessories for dogs, cats, small animals, fish, and reptiles.

Question 13

What services does Pets at Home Dunstable offer to pet owners?

Accepted Answer

Services include Click & Collect, free help and advice, free harness fitting, free weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and a carry to car service.

Question 14

Where is Pets at Home Dunstable located?

Accepted Answer

Pets at Home Dunstable is located at Unit 4 White Lion Retail Park, Luton Road, Dunstable, Bedfordshire, LU5 4XZ, United Kingdom.

Question 15

What nearby pet-related services are available near Pets at Home Dunstable?

Accepted Answer

Nearby pet services include The Groom Room Dunstable for grooming and Vets for Pets for veterinary care, making it convenient to access comprehensive pet care in the area.

Question 16

What nearby shops and amenities can visitors check out when visiting Pets at Home Dunstable?

Accepted Answer

While visiting Pets at Home Dunstable at White Lion Retail Park, customers can also explore nearby stores such as Next for clothing, Costa Coffee for refreshments, TK Maxx for home goods, and Superdrug for pharmacy and beauty products.

Question 17

Are there convenient places to eat near Pets at Home Dunstable?

Accepted Answer

Yes, near Pets at Home Dunstable you can find eateries like Costa Coffee and pizza and fast food outlets such as Pizza Hut and KFC, ideal for a meal or snack before or after shopping.

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