That link between the generations is what makes Caerphilly Veterinary Clinic a true family. And it’s not just us who think that, as we’ve been told by many of our clients that they and their pets feel like they’re part of our family too.
Those personal relationships within our community drive us to deliver the very best veterinary service we can, with the most compassionate care.
One thing that has changed over the years is our facilities, and we’re very proud of what we can offer today.
After expanding the practice in 2015, we now have cat-specific zones that have seen us awarded the title of gold standard Cat Friendly Clinic by International Society of Feline Medicine – only the second practice in Wales to achieve this.
Location
Caerphilly Veterinary Clinic - Castle View
1-2 Castle View Shopping Centre Cae Meillion, Watford Park, CAY
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.