Pet Doctors Soham

Reviews

• TT

  Tommy

  Apr 29, 2026
  2.0
  I’ve had a frustrating experience with this practice. Communication has been very poor—there appears to be only one staff member who can handle insurance queries, and they are often unavailable. I had to wait over a week just to speak to someone who could help, which made an already stressful situation much worse. I also experienced long delays in receiving my dog’s test results and had to chase the practice myself, rather than being contacted. On top of that, I was concerned about cleanliness. There was visible blood on the floor of the reception area, and I had to carry my dog to avoid them walking through it. This felt very unhygienic and unprofessional. Overall, I expected a much higher standard of care and communication.
• SS

  Simon

  Apr 23, 2026
  5.0
  I can’t express my thanks enough to our vet Ali and his team of nurses and receptionists. He has been looking after our dogs for approx three years now and I have never had such a kind, caring empathetic and skilled vet. In my experience he truly is the best and we will never go to anyone else. Unfortunately last year we had to have our two elderly dogs put to sleep. Both during the treatment beforehand and the actual process we were shown the ultimate kindness and consideration. All of the staff at both the Soham and Ely branches are amazing, I really feel like they treat our dogs as though they were their own, and that is so comforting. My little dog has just had to have an operation to have large fatty Lypomas removed, I can only say everything has been communicated in such an easy to understand way and I can’t express how much it means to us to have the support of all the staff at Pet Doctors Thanks again Ali for everything you have done for us and our furbabies Simon Michele & Dino Gooch.
• RW

  Rebecca Wells

  Mar 17, 2026
  5.0
  I can’t recommend this practice highly enough. The whole team are incredibly friendly, welcoming, and genuinely caring. They make every visit feel calm and stress-free, which means a lot when you’re worried about your pet. They’re also efficient and well organised, so you’re never left waiting or unsure about what’s going on. Everything is explained clearly, and you always feel like your pet is in safe hands. A special thank you to Sam, who is absolutely wonderful — kind, attentive, and clearly passionate about what she does. It really makes a difference❤️
• CC

  Christopher Chapman

  Feb 21, 2026
  5.0
  An exceptionally professional and competent service. Cheddar the cat.
• WW

  William

  Jan 17, 2026
  5.0
  They put pets first

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