VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Pet Doctors Ely we are a small animal practice who offer: SignVideo - Deaf BSL service, The Healthy Pet Club, Pet insurance, Pet passports/Animal Health Certificates, Nurse clinics, Home visits across the wider Ely area.
We are RCVS accredited as a Small Animal General Practice, welcoming Cage and aviary birds, Cats, Dogs, Guinea pigs, Parrots and Cockatiels, Rabbits, Small furries. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Did a really good job on our dogs eye which has now healed completely despite having trouble getting the eye drops in
JE
Joshua Evans
Mar 10, 2023
5.0
The vet looking after my precious little cat was on par made him comfortable during the visit, the place is superb
PS
penny sirota
Mar 22, 2022
1.0
My appointment was cancelled.
JW
Jessica W
Apr 25, 2020
1.0
Make sure to count medication, you’ll be liable if they are incorrect. They’re also expensive but sometimes that’s because you’ll be charged extra accidentally. We wish we didn’t keep going, giving them a chance to treat our pet; our new vet clinic was dramatically better in just the first visit.
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
Do I need to make an appointment to visit Pet Doctors Ely?
Yes, all consultations at Pet Doctors Ely are by appointment only. Please call the practice to discuss your pet's needs and arrange an appointment.
Can I call Pet Doctors Ely for pet health advice?
You can call Pet Doctors Ely for some guidance over the phone, but it's recommended to book an appointment for a thorough evaluation of your pet.
Does Pet Doctors Ely accept pet insurance?
Yes, Pet Doctors Ely offers pet insurance options, including MiPet Cover. However, insurance coverage may vary depending on your provider; please check with them for details.
What are the opening hours of Pet Doctors Ely?
Pet Doctors Ely is open Monday to Friday from 8:30 AM to 7:00 PM and is closed on Saturdays and Sundays.
How can I register my pet with Pet Doctors Ely?
You can easily register your pet by completing the form on their website or calling the practice and letting the receptionist know you'd like to become a client.
What services does Pet Doctors Ely provide?
Pet Doctors Ely offers a wide range of services including nurse clinics, home visits in the wider Ely area, pet passports, neutering, vaccinations, microchipping, pet insurance, and a SignVideo Deaf BSL service.
What payment methods are accepted at Pet Doctors Ely?
Pet Doctors Ely accepts various payment options such as BACS, cash, Direct Debit, Maestro, Mastercard, and VISA.
Are there any pharmacies near Pet Doctors Ely where I can pick up pet medications?
Yes, St Mary's Pharmacy and LloydsPharmacy are nearby and can be convenient for picking up pet medications after your visit to Pet Doctors Ely.
What nearby attractions can I visit when I’m in Ely for a pet appointment?
While in Ely, you might enjoy visiting Oliver Cromwell's House, a historic museum, or the Ely Tourist Information Centre to explore local sights.
How can I reach Pet Doctors Ely using nearby services or landmarks?
Pet Doctors Ely is located on 31 St Mary's Street near local businesses like Jess' Hypnotherapy & Health and Ely’s Escape Room, making it easy to find. You can also use the Ely Tourist Information Centre for directions.
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