Certified by Highcroft Veterinary Hospital - Whitchurch • Aug 30, 2026
VeterinarianEmergency Veterinarian ServiceCVS Group Plc
Here at Highcroft Veterinary Hospital we are a small animal practice who offer: SignVideo - Deaf BSL service, The Heathly Pet Club, Pet insurance, Nurse clinics, Pet passports/Animal Health Certificates, Repeat prescriptions, Puppy training classes, Pet chauffeur, Over 60's club across the wider Bristol area.
We are RCVS accredited as a Small Animal Veterinary Hospital. We are passionate about animal care and making sure your pets receive the best possible veterinary healthcare.
Details
Requires appointmentAvailable
Location
Certified by Highcroft Veterinary Hospital - Whitchurch • Aug 30, 2026
Certified by Highcroft Veterinary Hospital - Whitchurch • Aug 30, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.4
344 reviews
5 stars
277
4 stars
21
3 stars3
2 stars
7
1 star
36
AN
A Nagy
Jul 28, 2026
5.0
Friendly helpful staff.
EP
Elizabeth Patch
Jun 29, 2026
5.0
Taking my daughter’s dog to be put down on the 29th June 2026,was delt with an amazing Vet (Marie ) Her kindness and empathy was truly appreciated. Even treating Rico like a king with wonderful food with sedation in side ,disguised.
So hard for my daughter as she struggles with mental health issues.Marie gave Rico such kindness and compassion. .Even helped taking Rico to the Van to be taken home and buried.First class service on such a sad occasion.Can’t recommend enough.We live in a rural area and Highcrofts name and the wonderful Marie will be shared around the community.Heartfelt thanks to Marie .You made such an incredible impact on my daughter and myself with a very painful loss.
JA
Jo Atrill
Jun 29, 2026
5.0
Unbelievable out of hours team. Lucy and the team saved our cavachon and her puppies last week when one got stuck with an emergency c section. It was a huge task to save all of them, the team were amazing and we will be forever grateful. Been back since for check up and everyone is equally lovely when not in an emergency situation!
SE
S E
Jun 28, 2026
5.0
We had very uncertain times with our pet bird last night, but the vets and nurses literally oozed of calmness and confidence and our little boy did not have any problem to leave and stay the night :)
I could not fault their kindness and helpfullness! Absolutely superstars! I would give more stars if I could :)
I would not take Phoenix anywhere else for care!!!
MW
Mike White
May 28, 2026
1.0
Terrible practice! I took a pigeon there once and they had at least £1500 out of me in total, an ECG, full spectrum blood tests and X-rays and antibiotics. Then when there was no way to get more money out of me they told me to have the bird euthanised! I saved the bird myself in the end by demanding a drug they said was t for birds, then after I sent a link they gave me it. A very money grabbing they put money before animals!
Frequently Asked Questions About Highcroft Veterinary Hospital - Whitchurch
Do I need to make an appointment?
All consultations are by appointment only, so please call us to discuss your pet's needs and arrange an appointment.
Can I call your practice for advice?
If you have any concerns about your pet's health, please call us. Whilst our team can provide some guidance over the phone, we recommend booking an appointment for a more thorough evaluation.
Will my pet insurance cover the costs of treatment?
Treatment is tailored to each pet, so insurance coverage may vary. We would advise contacting your pet insurance provider to confirm what is covered.
How much will my pet's treatment cost?
Treatment costs vary based on your pet's needs. We will always provide a cost estimate before proceeding with any treatment. Please call us for more details.
How do I register with your practice?
Registration is easy: simply complete the form on our website, or call us and let our receptionist know you'd like to become a client.
How do I make an appointment?
Booking an appointment is simple—just give us a call!
How do I make a complaint?
We strive to always offer top-quality service, so if something isn't right, please let us know as soon as possible. For formal complaints, you can contact the practice in person, by phone, or in writing.
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