Certified by The Groom Room Selly Oak • Aug 30, 2026
Pet GroomerPet Hair SalonPet StorePet Supply StoreThe Groom Room
Pets Grooming (previously known as The Groom Room Selly Oak) offers professional, caring dog grooming services tailored to your pet’s needs. From full grooming to nail trims and bathing, our experienced groomers ensure your dog looks and feels their best. Conveniently located in Selly Oak, we use gentle techniques and quality products to make every visit a positive experience. Book your appointment today and discover why pet owners in Selly Oak trust Pets Grooming for reliable, friendly care that keeps tails wagging.
Location
Certified by The Groom Room Selly Oak • Aug 30, 2026
Certified by The Groom Room Selly Oak • Aug 30, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 8:00 PM
Saturday8:00 AM - 6:00 PM
SundayClosed
8/31/20269:00 AM - 6:00 PM
Products & Services
1 list · 15 items
Explore offerings from The Groom Room Selly Oak on Battery Retail Park in Selly Oak, with popular grooming services, spa treatments, extra services, and walk-in services available at this location.
Grooming Services
15 items
Grooming services
We can groom to your personal preference or to one of more than 200 recognised breed standards. Whatever you choose, we always tailor our services to your dog.
A tailored groom for puppies. Includes a warm water bath, brush through of the coat, gentle blow dry, ears and eyes cleaned, paw and face tidy (if needed) and nail clip.
Spa treatments
We offer a range of additional services that can be added to your dog's groom for as little as £7 extra. To upgrade your dog's groom, just let the groomer know which treatment you'd like to add when you arrive for your appointment.
The VIP Treatment
extra with groom
This luxury service, which can be added to your dog’s groom, includes:
Application of teeth clean gel and fresh breath foam
Paw and nose balm
SPA™ blueberry facial to remove tear stains
A choice of luxury or natural shampoo
Hydrating butter treatment to condition the coat
Spritz of fragrance, keeping them smelling fresher for longer
Free Groom Room bandana
The deShedding Treatment
extra with groom
Perfect for dog breeds that are prone to shedding, our dedicated deShedding treatment is powered by FURminator®, the deshedding experts. Our deShedding service includes:
Pre-bath deShedding with FURminator® tool selected specifically for your pet
Bath with FURminator® deShedding shampoo and conditioner
Brush and blow dry
Additional final deShedding for a perfect finish
Not suitable for all dog coats. Please speak with one of the salon team for more information.
The Poodles & Oodles Treatment
extra with groom
A dedicated spa treatment with the sweet scent of chocolate that is tailored to support the unique needs of wool-coated dogs, including:
Choice of Stand Proud or 2 in 1 conditioning shampoo
Comb-through spray to tease out tangles
Application of teeth clean gel and fresh breath foam
Spritz of fragrance
Free bandana
Douxo S3 Skin Treatment
extra with groom
DOUXO® S3 is developed with veterinary dermatologists with scientifically proven efficiency at treating and relieving common skin complaints. Each treatment includes:
DOUXO® S3 shampoo treatment selected to meet your dog’s needs
Ears cleaned using DOUXO® Care Auricular lotion
DOUXO® S3 PYO antiseptic pads used to clean hard to reach areas
Application of teeth clean gel and fresh breath foam
Paw and nose balm
Free bandana
Pick & Mix Treatments
Four treatments for £7 extra with groom
If you don't need a whole package, try our Pick & Mix treatments. Select four treatments from the menu below.
Luxury or Pet Remedy shampoo
Pet Remedy pre-wash spray
Deep coat re-moisturising conditioner
Pet Remedy leave-in conditioner
Application of teeth clean gel
Application of fresh breath foam
Paw tidy and balm
Tear stain remover
Ear clean
Spritz of fragrance
Coat management spray
Little Paws Puppy Treatment
extra with puppy groom
The ideal treatment for the new arrival in your home, this puppy spa treatment is perfect for puppies aged between three and six months to make their first puppy groom that extra bit special. Our Little Paws service includes:
A mild puppy shampoo
SPA™ blueberry facial to remove tear stains
Hydrating butter treatment to condition the skin and the coat
Paw and nose balm
Application of puppy teeth clean gel
Free VIP Puppy club bandana
Extra Services
The prices of these additional services are charged on top of the cost of your dog’s usual groom.
Handstripping
Small/Medium: £15 extra | Large/Giant: £25 extra
Some dog breeds, such as border terriers, need to be handstripped at least twice a year. If you think this might be something your dog could benefit from, talk to one of the salon team.
Targeted de-matting
extra with groom
This involves removing small mats in areas like under the legs or behind the ears.
General de-matting
extra with groom
If your dog has a few mats in different areas of their coat, we’ll spend time slowly removing these and can advise on brushing techniques you can do at home to avoid the mats returning.
Clip Off
extra with groom
We always put the welfare of the dogs in our care first, which is why we won’t de-mat for longer than 15 minutes. If we find that this would be necessary, we’ll discuss clipping, which is not only more comfortable for your dog but will cause them less stress. Should this be necessary, you’ll be asked to sign our Clipping Policy and we’ll guide you through what to expect following their groom.
Walk-in Services
Nail clipping
Nail Clipping
£10.00
A clip of all the nails as needed, including dew claws.
Reviews
3.9
72 reviews
5 stars
47
4 stars
4
3 stars
4
2 stars
2
1 star
15
RD
Rosemarie Davis
Aug 8, 2026
5.0
Lovely staff we seen the vet and had nails cut so didn’t get groomed
JS
Janey Simmons
Aug 7, 2026
2.0
Been using here for over 8 years and have had multiple appointments cancelled at the last minute. I've now gone elsewhere and the 1st thing they noticed is that her 5th nail has not been trimmed for a long time.
Was thinking of returning but not now.
CC
Charmaine
Aug 1, 2026
1.0
⭐☆☆☆☆
Extremely disappointing experience.
My dog, Bella, had a grooming appointment booked for 4:30pm. I always book her next appointment before leaving her previous groom, so I had every reason to believe this booking was confirmed.
I noticed I hadn’t received my usual reminder messages, but later received an automated message saying Bella was due for her groom, so I assumed everything was in order. Before travelling, I even replied to the message and tried calling the store and left a voicemail as nobody answered.
When I arrived, The Groom Room was closed. A member of staff in the Pets at Home store told me that the groomer had handed in her notice and that all appointments should have been cancelled.
My question is: if the appointments should have been cancelled, why wasn’t I told?
A simple phone call, text or email would have prevented me from making a completely unnecessary journey with my dog in this heat! Instead, I wasted my time and travel because of a complete lack of communication.
I understand that staff leave and unexpected situations arise, customers should be informed!
Awful.
CS
cheyl sewell
Jul 14, 2026
1.0
I have been going here for a good while, they cancelled my appointment for April, then booked him in for 30th July just received a text message saying they are cancelling again.
I have waited patiently for this appointment in all at least 5 cancelled appointments.
I always had a full groom . Yorkshire terrier.
Joke !!!
TT
TEZ
Jul 13, 2026
1.0
Worst customer service. They canceled on me twice in a row, last time canceling same day as the appointment and always offering to reschedule for a month later. Without even being apologetic or trying to provide better solutions. Would not recommend especially when you wait months for the appointment only for it to be canceled. A joke.
Frequently Asked Questions About The Groom Room Selly Oak
How do I book a groom for my dog at your salon?
The easiest way is via our online booking system at thegroomroom.co.uk.
How much will it cost to groom my dog?
This depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services do you offer?
We offer a wide range of services suited to all dog breeds and their individual grooming requirements.
How long will my dog's groom take?
This is dependent on breed, size, coat type, and the style requirements of your dog.
Can I stay with my dog whilst they're being groomed?
For the safety of the dogs in the salon and our customers, owners are not permitted to stay with their pet for the groom.
What if I am running late to drop my dog off or pick them up?
Let us know as soon as possible if you're running late and we'll do our best to fit you in. If you arrive more than 15 minutes late, we can't guarantee that your appointment will still be available.
If you don’t collect your dog at the agreed collection time, there'll be an additional charge of £5 for every 30 minutes we hold your dog after the collection time stated on the grooming contract.
How can I book a dog grooming appointment at The Groom Room Selly Oak?
You can easily book a groom for your dog through the online booking system at thegroomroom.co.uk.
What factors influence the cost of dog grooming services?
The grooming cost depends on your dog's breed, coat type and condition, size, and temperament.
What grooming services are available at The Groom Room Selly Oak?
We offer a wide range of services including dog grooming, nail clipping, puppy grooming, and spa treatments tailored to all dog breeds.
How long does a typical grooming session take?
The duration varies based on breed, size, coat type, and the desired style of your dog.
Am I allowed to stay with my dog during their grooming session?
For safety, owners are not permitted to stay with their pets while they are being groomed.
What should I do if I'm running late to drop off or pick up my dog?
Please inform us as soon as possible. We will try to accommodate you; however, arriving more than 15 minutes late may result in rescheduling and additional charges of £5 for every 30 minutes past the agreed collection time.
What are the opening hours of The Groom Room Selly Oak?
We are open Monday to Thursday and Saturday from 09:00 to 18:00, Friday until 20:00, and closed on Sundays.
What safety measures are in place at The Groom Room Selly Oak regarding COVID-19?
Your safety is our priority; please review our COVID-19 safety measures on our website to learn how we keep you and your pets safe during visits.
Where is The Groom Room Selly Oak located?
We are located inside Pets at Home at Battery Retail Park, Chapel Lane, Selly Oak, West Midlands, B29 6SJ, UK.
What nearby places can I visit before or after my pet's grooming appointment at The Groom Room Selly Oak?
You can visit nearby places like Vets for Pets for veterinary needs, Sainsbury's Cafe for a coffee break, or The Gym Group for a workout, all located within or near Battery Retail Park for your convenience.
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