Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order online and collect my purchases at Pets at Home Wokingham?

Accepted Answer

Yes, Pets at Home Wokingham offers Click & Collect service, allowing you to order online and collect your items in-store, often within an hour of placing your order.

Question 8

Are pets allowed inside Pets at Home Wokingham?

Accepted Answer

Yes, well-behaved dogs on a lead are welcome inside Pets at Home Wokingham, allowing you to shop with your pet comfortably.

Question 9

What should I do if I lose an item in store?

Accepted Answer

Contact Pets at Home Wokingham directly as soon as possible to inquire about lost property, as lost items are retained for a limited period.

Question 10

Does Pets at Home Wokingham host any events or workshops?

Accepted Answer

Yes, the store offers events such as My Pet Pals Workshops, Puppy Playtime Classes, and Cub Scout Animal Carer Workshops. Visit their Events page or contact the store to find and book upcoming events.

Question 11

Is there parking available at Pets at Home Wokingham?

Accepted Answer

Yes, many Pets at Home stores, including Wokingham, provide parking facilities for customers.

Question 12

Is Pets at Home Wokingham accessible for customers with disabilities?

Accepted Answer

Yes, Pets at Home Wokingham is designed to be accessible, offering features like wheelchair access and accessible parking to accommodate all customers.

Question 13

What are the opening hours of Pets at Home Wokingham?

Accepted Answer

Pets at Home Wokingham is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 10:00 AM to 4:00 PM.

Question 14

Which nearby pet grooming services can I use in Wokingham?

Accepted Answer

Near Pets at Home Wokingham, you can find The Groom Room Wokingham and Pets At Home and the Groom Room Wokingham, both offering pet grooming and related services, conveniently close for your pet care needs.

Question 15

What nearby places can I visit for refreshments before or after shopping?

Accepted Answer

You can visit nearby spots such as Majestic Wine for drinks or Wild Bean Café for a casual bite and coffee, perfect for relaxing around your Pets at Home visit.

Question 16

How can I get to Pets at Home Wokingham using local amenities?

Accepted Answer

Pets at Home Wokingham is conveniently located near Marks & Spencer Wokingham BP and BP gas station, making it easy to combine your shopping and fueling stops. Additionally, nearby transport and amenities in Wokingham facilitate easy access to the store.

Pets at Home Wokingham

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