Come and visit our friendly village pet shop in Larkhall in Bath (part of Not Just Pets with a sister shop in Frome). We offer an extensive range of good foods, accessories and goodies for all kinds of pets and our knowledgeable staff can offer helpful advice on your pet needs. We offer a friendly local delivery service for just £1 and you can also place an order by telephone, email or social media. Come on in, you'll be welcome.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.