Question 1

Can I order online and collect in-store?

Accepted Answer

Yes, you can order online and collect your purchases in-store at Pets at Home. This service, known as Click & Collect, allows you to shop online and pick up your items from a local store. Pets at Home offers a One Hour Click & Collect service, enabling you to collect your order within an hour of placing it online.

To use this service, visit the Pets at Home website, select your items, and choose the Click & Collect option at checkout. You'll receive a notification when your order is ready for collection. Please note that availability may vary by store, so it's advisable to check the specific store's details before placing your order.

Question 2

Are pets allowed in Pets at Home stores?

Accepted Answer

Yes, Pets at Home stores are pet-friendly and welcome well-behaved dogs. You can bring your dog into the store, provided they are kept on a lead and under control at all times. This policy allows you to shop for pet supplies while your dog accompanies you.

Please ensure your dog is well-behaved to maintain a pleasant environment for all customers.

Question 3

How to find lost property I've lost in store.

Accepted Answer

If you've lost an item in a Pets at Home store, please contact the specific store directly to inquire about their lost property procedures. You can find the contact details for each store using the store locator on the Pets at Home website. It's advisable to reach out as soon as possible, as lost items are typically held for a limited time before being disposed of or donated.

Question 4

Are there any upcoming events at Pets at Home stores near me?

Accepted Answer

Yes, Pets at Home stores offer a variety of events and workshops designed to enhance your pet care experience. These include:

My Pet Pals Workshops: Educational sessions for children to learn about different animals and responsible pet ownership.

Puppy Playtime Classes: Sessions providing a safe environment for puppies to socialise and play.

Cub Scout Animal Carer Workshops: Collaborative workshops with the Scouts to help young people become responsible pet owners.

To find upcoming events at your local Pets at Home store, please visit their Events page. Enter your location to view events near you. For more information or to book a place, contact your local store directly.

Question 5

Do Pets at Home stores offer parking facilities?

Accepted Answer

Yes, many Pets at Home stores offer parking facilities for their customers.

Question 6

Are Pets at Home stores accessible for people with disabilities?

Accepted Answer

Yes, many Pets at Home stores are fully accessible to customers with disabilities. We strive to ensure our stores are inclusive, with features such as wheelchair access, accessible parking spaces, and lift facilities where available.

Question 7

Can I order pet products online and pick them up at Pets at Home Inverurie?

Accepted Answer

Yes, Pets at Home Inverurie offers a Click & Collect service that allows you to order online and collect your purchases in-store, often within one hour of ordering.

Question 8

Are pets allowed inside Pets at Home Inverurie stores?

Accepted Answer

Yes, well-behaved dogs are welcome inside Pets at Home Inverurie, provided they are kept on a lead and under control at all times.

Question 9

What are the opening hours of Pets at Home Inverurie?

Accepted Answer

Pets at Home Inverurie is open Monday to Saturday from 9:00 to 19:00, and on Sundays from 10:00 to 18:00.

Question 10

Does Pets at Home Inverurie provide parking facilities?

Accepted Answer

Yes, many Pets at Home stores, including Inverurie, offer parking facilities for customers.

Question 11

Is Pets at Home Inverurie accessible for customers with disabilities?

Accepted Answer

Yes, Pets at Home Inverurie is designed to be accessible with features like wheelchair access, accessible parking, and lifts where available.

Question 12

What kind of products can I find at Pets at Home Inverurie?

Accepted Answer

You can find a wide range of pet products including food, treats, toys, beds, clothing, grooming products, healthcare items, and accessories for dogs, cats, small animals, fish, and reptiles.

Question 13

What services are available at Pets at Home Inverurie?

Accepted Answer

Services include Click & Collect, free help and advice, free harness fitting, weight checks, nutrition consultations, an adoption centre, licensed medicines, pets in-store, and carry to car service.

Question 14

What are some nearby places of interest around Pets at Home Inverurie?

Accepted Answer

Nearby you can find The Groom Room Inverurie for pet grooming, Iceland Foods and Lloyds for grocery shopping, Home Bargains for discounts, and Inverurie Retail Park which hosts a variety of stores.

Question 15

How can nearby locations like Inverurie Train Station help customers access Pets at Home Inverurie?

Accepted Answer

Customers can use Inverurie Train Station as convenient public transport access to the area, making it easier to visit Pets at Home Inverurie and surrounding retail outlets without using a car.

Question 16

Are there leisure or dining options near Pets at Home Inverurie for visitors?

Accepted Answer

Yes, nearby you can visit the Inverurie Garden Centre with a restaurant or enjoy dining at the Yak & Yeti Grill for American-style meals, providing options before or after shopping.

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