Brand Certified
Banfield Pet Hospital
4.2(240 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
142 Woodstock Square Ave, Woodstock, GA
30189, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(770) 592-0424
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Woodstock provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
240 reviews
5 stars
160
4 stars
29
3 stars
9
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, caring, and helpful during their visits.
Veterinary Care
While some customers had positive experiences with specific veterinarians, others reported serious concerns regarding the quality of care and misdiagnoses.
Customer Service Issues
Several reviews highlighted issues with reception staff being rude or unhelpful, as well as long wait times and poor communication regarding appointments.
Wellness Plan Concerns
Customers expressed dissatisfaction with the wellness plan, citing high costs and unclear information about services and fees.
Facility Overcrowding
Multiple reviews mentioned that the clinic appeared understaffed and overwhelmed, leading to long wait times and inadequate attention to pets.
- GDGreen DouganFeb 12, 20265.0Very friendly staff.
- JCJamie CoxJan 24, 20264.0Our experience with the vet and the techs were amazing! I would love to give 5 stars but the reception staff were far from courteous and borderline rude. We were told a 15 minute wait. After 45 minutes, my wife asked how much longer and the receptionist was short and rude in her responses.
- EGExo GuDec 30, 20255.0I’ve had such great experiences time and time again bringing my two shepherds to Dr. Ivana Duric. She is caring and patient with my anxious one and always seems happy to see them. She always shares any news and health concerns, and follows up to make sure they’re both doing well and always answers any questions I have. I’ve brought them here since 2019 and won’t stop bringing them here. Definitely recommend Dr. Duric!
- TCThe CarmonasDec 30, 20251.0The Dr gave my dog anesthesia knowing that he had a pre-existing health issue that anesthesia can make worse and can be life-threatening. My dog is suffering so much. We have been beyond stressed for over a week now. I will be seeking further action for this! This isn't right!
- CEColombiana EileenlC (Eboogie)Dec 30, 20251.0Dr Ivana performed a dental with sedation on my dog knowingly that he has a preexisting condition that anesthesia can worsen & become life threatening. I think she did it on purpose, so it would become life-threatening and my dog is suffering now. This isn't ok! My family and I have been going through hell
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of services does Banfield Pet Hospital in Woodstock offer?
Banfield Pet Hospital offers a range of services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter procedures, end of life care, microchipping, and DNA testing.
What are the operating hours of Banfield Pet Hospital in Woodstock?
The hospital is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on major holidays like Christmas and New Year's Day.
Does Banfield Pet Hospital provide emergency care?
Banfield does not provide emergency care but offers urgent care advice during hospital hours and can refer you to emergency hospitals or specialty providers as needed. During non-hospital hours, you should contact your local emergency hospital.
Can I get veterinary care remotely through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access remote general pet care advice and triage support 24/7 through Vet Chat™ on the Banfield app.
What is an Optimum Wellness Plan at Banfield?
Optimum Wellness Plans provide annual preventive pet care including exams, vaccines, early diagnostic screening, nutrition consultations, and dental care. They automatically renew yearly and offer discounts on treatment for abnormal conditions.
How can I schedule an appointment at Banfield Pet Hospital in Woodstock?
You can schedule an appointment online via their website or use the Banfield app available on iOS and Android for quick booking and Vet Chat services.
What types of appointments does Banfield Pet Hospital offer?
Banfield offers in-room appointments where you visit with your pet, drop-off appointments where you leave your pet and are called when ready, and virtual visits for Optimum Wellness Plan clients.
Is Banfield Pet Hospital located near any pet supply stores?
Yes, Banfield is located near PetSmart, a pet supply store and pet services provider, making it convenient to shop for pet products before or after your visit.
Are there dining options close to Banfield Pet Hospital in Woodstock?
Yes, Taco Mac- Woodstock, a restaurant and sports bar, is nearby. You can enjoy a meal or drink before or after your pet's appointment.
What other amenities are near Banfield Pet Hospital that customers might find useful?
Nearby amenities include Target Store for shopping, CVS Pharmacy for medical supplies, Starbucks for coffee, and Massage Envy for massages and skin care services, enhancing your visit to the area.
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