Union City Veterinary Medical Center & Emergency Clinic

4.2
750 reviews

About

VeterinarianEmergency Veterinarian ServiceVeterinary PharmacyAnimal HospitalPet Services
Welcome To Union City Veterinary Medical Center and Emergency Clinic. We are proud to serve Union City, GA and surrounding areas. We are dedicated to providing the highest level of veterinary medicine along with friendly, compassionate service. We believe in treating every patient as if they were our own pet, and giving them the same loving attention and care. We are a group of highly trained, experienced animal lovers who are devoted to giving our patients the best care possible. If you have any questions about how we can care for your pet, please don't hesitate to call us. We will do our best to accommodate your busy schedule. Please schedule an appointment today!

Location

Union City Veterinary Medical Center & Emergency Clinic
6702 Shannon Parkway, Union City, GA
30291, United States

Hours

Reviews

4.2
750 reviews
5 stars
536
4 stars
60
3 stars
33
2 stars
17
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from the front desk staff, leading to a negative experience.

Compassion

Several reviews highlighted a lack of empathy and compassion from the staff, particularly during critical situations involving pet emergencies.

Communication

Customers frequently mentioned poor communication regarding wait times and updates on their pets' conditions, contributing to frustration.

Cost Concerns

Numerous reviews indicated that the clinic is perceived as overly focused on money, with high service costs and a lack of transparency regarding pricing.

Mixed Care Quality

While some customers praised the medical care provided by specific veterinarians, others reported negligence and inadequate treatment leading to negative outcomes.
  • YP
    Yessi P
    1 day ago
    5.0
    From the moment we arrived, the staff were compassionate, calm, and incredibly professional, which made a very stressful emergency situation so much easier. They took the time to thoroughly explain everything, treated my dog with so much care and kindness, and made sure I felt informed and reassured throughout the entire visit. I’m beyond grateful for the level of attention and expertise we received. I truly couldn’t have asked for better care for my pup and highly recommend this veterinary team. My dog would not be here without Dr. Guishard and her staff!
  • MW
    Minouchka White
    2 days ago
    5.0
    Nipsey, our 12 week old Blue Tricolor Chihuahua had his first set of shots yesterday. First, I must say the front door staff was very informative. They kept us informed on when the provider was going to see our pup. Other customers stated how great they are here as well. So everyone was friendly. It was amazingly clean which i am VERY pleased coming from working in the healthcare field. So that made me feel comfortable to know Nipsey is going to get the best care he needs and deserved. Next the Veterinarian Hannah Guishard, DVM was amazing with her knowledge and professionalism was amazing with the other staff in the back. Hannah Guishard, DVM Will always forever be Nipsey’s Doctor for his entire life. If i could give 10 stars it would be that. We are more than pleased with the entire facility. We will forever be a customer here. Thank you again for everything that you all do here. You are greatly appreciated. THANK YOU 🤍🤍🤍🤍🙏🏾🙏🏾🙏🏾🙏🏾
  • 1D
    1m diana
    Jan 6, 2026
    5.0
    I adopted two of my dogs from here and I can’t thank Jenni enough for helping me through the entire process. She is incredibly kind, patient, and helpful. Anytime I’ve had a question or concern about one of my pups she responds immediately and is always willing to help. She truly goes above and beyond and it means so much. I highly recommend this place thank you Jenni for everything you’ve done for me and my dogs.
  • AA
    Anel Angel
    Jan 3, 2026
    5.0
    I adopted my cat, Mufasa, from Union City Medical Center and I couldn’t be happier with the care he has received from Jenni & the staff. When Mufasa suddenly got sick, they told me to bring him in right away and took great care of him. While he was in their care, Jenni kept me updated on how Mufasa was doing, and they even let me come visit him while he was recovering, which meant so much to me. Mufasa is doing much better now and has continued to get his vaccines here. Every visit has been a great experience. The whole staff is always friendly, and it’s clear that everyone truly cares about Mufasa. I would like to give Jenni a special shout-out for being such an amazing help and for always checking up on Mufasa. Thank you for everything you do!
  • XX
    xlixc
    Jan 1, 2026
    1.0
    this place SUCKS DO NOT take your pet here they have no idea what there doing. said to bring my pet in immediately for emergency and proceeded to take 8 hours to do anything and tell us nothing. all they care about is money not your pet.

Frequently Asked Questions About Union City Veterinary Medical Center & Emergency Clinic

What are the operating hours of Union City Veterinary Medical Center & Emergency Clinic?

The clinic is open 24 hours a day, every day of the week, including weekends and holidays.

What veterinary services does Union City Veterinary Medical Center offer?

They provide exams and consultations, nutritional counseling, surgery, vaccinations, microchipping, preventive medicine, diagnostics, and have an in-house pharmacy.