Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
3.8
264 reviews
5 stars
151
4 stars
37
3 stars
12
2 stars
12
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Feedback on staff varies, with many praising their friendliness and care, while others report unprofessionalism and rudeness.
Communication Issues
Customers frequently mention poor communication, including lack of follow-up calls and unclear information regarding appointments and treatments.
Care Quality
While some reviews highlight excellent care and thorough examinations, others express dissatisfaction with the quality of medical treatment and handling of pets.
Pricing Concerns
Many customers find the services expensive, with complaints about unexpected costs and the value of wellness plans.
Wait Times
Several reviews mention long wait times for appointments and during visits, leading to frustration among pet owners.
- CLC LNov 14, 20251.0My beautiful cat was taken in for a biopsy and they returned him to me with blood all over his body: dry and wet blood especially in his mouth and chest. I expected some blood but not like this. He was sedated for the procedure, so they could have cleaned him up right after they were done. When I went to pick him up they checked me out, but they took care of other 3 people that came after me. They didn't bring him to me until after. All they wanted was my money. They just plainly don't care! When asked why my cat had blood all over the rude lady said he is aggressive. He may have been uncomfortable, but he is the sweetest cat, and he was unconscious for his painful procedure, therefore NO excuse to give a sweet animal (who is in pain) back in such a deplorable condition. I asked to speak with the doctor, but no, she was not "available" to me, but she was for the next customer. I was told that she had already talked to me over the phone. Furthermore, NO pain medication was given to him during the procedure or to take home. They said the shot of steroids "should be enough." Horrible, unconscious, inhumane treatment at the Banfield Pet Hospital in Snellville GA. I hope that life treats these people as they treat the pets that they supposedly take care of. Unfortunately in this country, there are no vets that truly care for the animals, they are all about the $$ and paying back their college tuition. No truly dedication and love. I have not met one vet that deserves my respect and admiration for their profession. Karma back to all of them!
- LHlana harrisNov 4, 20251.0terrible experience I don't recommend Snellville location!
- HBHistology BaeOct 20, 20252.0I honestly have no real issue with Bainfield. My last visit with my fur baby went as expected since my dog has high anxiety when it comes to vet visits. I called Saturday( 10/18/25) to see if a prescription from our July visit could be refilled due to a reoccurring issue coming back for my dog. I was told the doctor was currently in surgery and she would callback. I didn't receive a callback. I follow up today (10/20/25) to find out that the doctor would not be back until Wednesday. My issue here is now my dog has to wait more days to see if they will refill it and then if not they will have to see him when nothing has changed from the previous visit that concluded he needed the medicine. The last visit I spent over $600. I understand if it has been 6 months or more but it has only been 3 months. And whoever I spoke with today lacked professionalism and empathy. She was also sarcastic while disconnecting the call. And advised me that I would have to come in to get more information about their packages. I believe my business with Bainfield is coming to an end due to lack of empathy and money hungriness.
- DWDonna WilliamsOct 11, 20255.0Great first visit for our dog
- HBHeather BrideganOct 8, 20253.0Front desk staff is amazing, friendly and understandable. Had to bring our dog in for anal gland issues. When we returned to pick her up, we were told they couldn't do anything except provide meds for her. Spoke with Dr. Very knowledgeable and informative. But our disappointment was the fact the anal gland area was not cleaned up in any manner. So did they actually look at it? Because without cleaning it up, it was hard to tell what the issue was. Is it normal to not clean up the patient before they leave?
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
What services does Banfield Pet Hospital in Snellville offer?
Banfield Pet Hospital offers a range of services including preventive care, nutrition advice, parasite control, vaccinations, dental care, spay/neuter surgeries, end of life care, microchipping, and DNA testing.
What are the operating hours for Banfield Pet Hospital in Snellville?
The hospital is open Monday through Saturday from 7:00 AM to 6:00 PM and Sunday from 9:00 AM to 5:00 PM. It is closed on major holidays such as Thanksgiving, Christmas, and New Year's Day.
Does Banfield Pet Hospital provide emergency care?
No, Banfield Pet Hospital does not provide emergency care. However, during hospital hours, you can call for urgent care advice and referrals to emergency hospitals or specialists. Outside of these hours, contact your local emergency hospital.
How can I schedule an appointment at Banfield Pet Hospital?
Appointments can be scheduled online through their reservation link, via their iOS or Android apps, or by calling their main phone number.
Is the Banfield Pet Hospital in Snellville wheelchair accessible and inclusive?
Yes, the facility has wheelchair accessible restrooms and welcomes LGBTQ individuals. Appointments are required for all visits.
What is the address and contact number for Banfield Pet Hospital in Snellville?
Banfield Pet Hospital is located at 2160 Scenic Hwy N, Snellville, GA 30078. The main phone number is +1 770-979-9950.
What nearby dining options are available around Banfield Pet Hospital in Snellville?
Nearby dining options include Denny's, a popular diner and American restaurant, which is convenient for a meal before or after your visit to the hospital.
Are there educational or childcare facilities near Banfield Pet Hospital?
Yes, La Petite Academy and Kids in Motion Academy on Scenic Hwy, both offering daycare and preschool services, are located nearby, which might be convenient for customers with children.
What nearby financial services are available near Banfield Pet Hospital?
United Community Bank is located close to Banfield Pet Hospital, providing easy access to banking services for customers in the area.
How can I find Banfield Pet Hospital’s social media and online presence?
You can follow Banfield Pet Hospital on Facebook, Instagram (@banfieldpethospital), Twitter (@Banfield), YouTube, and LinkedIn for updates and information.