Petco

4.4
421 reviews

About

Pet StorePet supply storePetco
Visit your Smyrna Pet Store located at 4480 S. Cobb Drive for all of your animal nutrition and pet supply needs. Our mission at Petco is Healthier Pets. Happier People.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Petco
4480 S Cobb Dr, Smyrna, GA
30080, United States

Hours

Reviews

4.4
417 reviews
5 stars
278
4 stars
79
3 stars
34
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.

Store Size and Variety

The store is noted to be small with limited variety, leading to some customers expressing disappointment in stock availability.

Cleanliness

Customers frequently mention that the store is clean and well-maintained, contributing to a positive shopping experience.

Self-Wash Facilities

The self-wash stations for pets are appreciated by many customers, although some have noted inconsistencies in service hours.

Pricing Concerns

Several reviews indicate dissatisfaction with pricing, particularly regarding charges for bags and higher prices compared to competitors.
  • SW
    Stephan Walters
    1 day ago
    1.0
    Terrible experience this morning while on my way to the groomers for a Bath & Haircut for my dog. I'll admit i was running 11 minutes late, though that was due to freezing weather (27 degrees) and me needing additional time to clear my windshield and mirrors from ice. My appointment was 9:00am and at 9:10 i received a call from a grooming associate. I explained to her that i was 4 minutes away and why i was late. I was met with a sigh and an "OK". Im not expecting top tier customer service, but i wasnt expecting that. Once i got into the parking lot. I called, because at that point i was unsure if i wanted to leave my Goldendoodle there for 4 hours. After calling back and expressing my concerns. I was met with a "That was me you were speaking to, and i didn't have an attitude, but OK". From there i just said, thank you and have a good day and hung up. I will continue to got Petco for food, but if someone can't have patience with me for 11minutes, im not sure how anyone would trust her to be patient with a Goldendoodle for 4 hours. Again overall bad experience. Im sure the store is nice and the other employees are great, but from a service/grooming standpoint i plan to explore alternatives.
  • YB
    Yellie Belle
    Jan 4, 2026
    5.0
    Great sales.
  • FB
    Felecia B
    Nov 23, 2025
    5.0
    The lady’s that works there are extremely kind and caring. They are knowledge are great when we need assistance!
  • MD
    Micaela Dale
    Nov 9, 2025
    5.0
    Came in today to buy a collar. The ladies that helped me were really nice, friendly and knowledgeable. I was able to get what I need and get out.
  • AQ
    AZ Queen
    Oct 3, 2025
    3.0
    The staff is friendly but the store is so small they have little variety of the items I need.

Frequently Asked Questions About Petco

Does the Petco Smyrna location have a vet hospital?

No, Petco Smyrna does not have a full-service vet hospital.

Does Petco Smyrna offer vaccinations?

Yes, Petco Smyrna provides vaccinations.