Brand Certified
Banfield Pet Hospital
4.2(513 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
11132 Abercorn St, Savannah, GA
31419, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(912) 376-0628
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Savannah provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
513 reviews
5 stars
352
4 stars
59
3 stars
28
2 stars6
1 star
68
What are people saying?
AI-generated from recent customer reviews
Communication Issues
Customers reported poor communication regarding after-care services and treatment plans, leading to frustration and dissatisfaction.
Staff Care
Many reviews highlighted the kindness and professionalism of the staff, with several customers expressing appreciation for the compassionate care provided to their pets.
Concerns Over Costs
Several customers expressed dissatisfaction with unexpected costs and perceived upselling of services, leading to feelings of being overcharged.
Mixed Experiences
While some customers had positive experiences, others reported serious concerns about the quality of care and treatment outcomes for their pets.
- SCScott CrotzerFeb 7, 20261.0I am writing this because of how profoundly mishandled the death of my dog, Jacque, was by this hospital. Jacque passed away in your care, and no one contacted me to ask what I wanted done with his remains. I received no call, no guidance, and no explanation at the time of his death. I had paid for your top-of-the-line after-care and handling services. Despite that, I later learned that Jacque was not sent for cremation for more than a week after he died. During that entire time, no one from this hospital contacted me. When I finally asked what had happened, I was only given excuses — not a clear explanation and not an apology. A delay of over a week, especially after paying for premium handling, and without any communication, is unacceptable. This was not just a procedural mistake. It caused additional emotional harm during an already devastating loss. I trusted this hospital to care for my dog with dignity after his death, and that trust was broken. I hope management takes this seriously and changes how end-of-life and after-care services are handled so no other family experiences this
- JJjena JohnsonJul 27, 20221.0Do not sign up for a wellness plan it is a rip off you better off buying the medicine and giving it yourself or you will be paying a whole bunch of money for nothing they take your money and never call for another appointment until it's time to pay again
- BABridgette AbruzzoJan 21, 20215.0Absolutely love this place. Friendly & very knowledgeable staff here & my furbabies are treated with the upmost respect
- TJTeri JuriefOct 5, 20205.0Always attentive to your animals needs. Been bringing mine here for 12 years
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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