Visit your Sandy Springs Pet Store located at 5938 Roswell Rd Ne for all of your animal nutrition, pet supplies and grooming needs. Our mission at Petco is Healthier Pets. Happier People.
Feedback on customer service is mixed; while many customers praised the helpfulness and friendliness of staff, there are significant complaints about rude and unprofessional behavior from certain employees, particularly the manager April.
Grooming Quality
Grooming services received a range of reviews, with some customers expressing satisfaction with the results and staff, while others reported poor experiences, including mishandling of pets and unsatisfactory grooming outcomes.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Product Availability
Customers appreciate the variety of pet products available, although some expressed a desire for a broader selection, particularly for exotic pets.
Staff Knowledge
Many reviews highlight the staff's knowledge and willingness to assist customers with pet care advice and product recommendations.
MH
Marilyn Holzer
Oct 26, 2025
5.0
Knowledgeable staff, variety of dog food products at competitive prices & a reward system.
VS
Vyktoria Stoyanova
Oct 15, 2025
5.0
I simply love this store is basically my second home anything you need just go and look for April she is the top employee at the place
LR
Leslie Roesler
Sep 22, 2025
5.0
5 stars for manager April. I had an issue with a repeat delivery, which the store doesn't handle at all. She made sure the customer service agent on the phone with us sent me an emailed receipt and record of the refund they issued, and I'm so grateful she did because it was only half of what it should have been!
CG
Cassandra Gulia
Sep 19, 2025
5.0
I can’t thank Petco enough, especially Larissa and the doctor, for taking such good care of Franklin. They were not only kind and gentle with him, but also incredibly helpful in mitigating his symptoms and providing the right plan for his illness. It gives me so much peace of mind knowing I can use my Petco Vital Care benefits — the free vet visit really makes a difference.
Everyone there is so sweet, and I truly felt that Franklin was in the best hands. I just hope he continues to get better, but I know we’re on the right track thanks to their guidance. If you’re looking for compassionate, knowledgeable care, definitely check out Petco’s vet services in Kennesaw and Sandy Springs. Highly recommend!
LR
L R
Sep 18, 2025
4.0
Clean store, good variety and friendly staff! Better assortment than some other Petco’s that I have shopped.
Does the Petco Sandy Springs location have a vet hospital?
Yes, Petco Sandy Springs has a full-service vet hospital.
Does Petco Sandy Springs offer vaccinations?
Yes, Petco Sandy Springs provides vaccinations.
Does Petco Sandy Springs offer curbside pickup?
Yes, curbside pickup is available at Petco Sandy Springs. All of our products that are eligible for store pickup will show this option on the product's detail page.
How much are hamsters and guinea pigs at Sandy Springs Petco?
Hamster and guinea pig prices vary by location. Call your Sandy Springs Petco at 4042556544 to check for pricing and availabilty in your store. Or visit ourcompanion animal website for more information on small companion animals.
Does Petco Sandy Springs sell dogs?
No, Sandy Springs Petco does not sell dogs or cats. However, with the Petco Love program partnered with local animal welfare organizations, you have the opportunity to meet dogs and cats available for adoption at your neighborhood Petco store.
What are the operating hours of Petco Sandy Springs?
Petco Sandy Springs is open Monday through Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Does Petco Sandy Springs provide veterinary services?
Yes, Petco Sandy Springs has a full-service vet hospital and offers vaccinations for pets.
Can I order pet supplies online and pick them up at Petco Sandy Springs?
Yes, Petco Sandy Springs offers curbside pickup for eligible products and also provides same-day delivery options.
Does Petco Sandy Springs sell dogs or cats?
No, this location does not sell dogs or cats. However, through the Petco Love program, you can meet pets available for adoption at the store.
How can I inquire about the prices and availability of hamsters and guinea pigs at Petco Sandy Springs?
You can call Petco Sandy Springs at 404-255-6544 or visit their companion animal website for information on small companion animals.
Where is Petco Sandy Springs located?
Petco Sandy Springs is located at 5938 Roswell Rd NE, Sandy Springs, GA 30328-4908.
Are there any nearby veterinary clinics to Petco Sandy Springs for additional pet care options?
Yes, nearby veterinary clinics include Vetco Vaccination Clinic and Vetco Total Care Animal Hospital, offering convenient options for pet services.
What nearby dining options are available around Petco Sandy Springs?
Nearby restaurants include Tacos Encanto for Mexican cuisine, Crumbl - Sandy Springs for desserts, and Battle and Brew - Sandy Springs for pub and barbecue fare, perfect for a meal before or after your visit.
Are there any beauty and wellness places near Petco Sandy Springs where customers can relax?
Yes, nearby wellness and beauty spots include LaVida Massage of Sandy Springs, Hammond Nails, and Glow Sauna Studios, ideal for relaxation after shopping for your pet’s needs.
How can I book grooming services at Petco Sandy Springs?
You can reserve grooming services online through Petco’s grooming reservation site specific to the Sandy Springs location.