Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Roswell South provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
- RestroomAvailable
- Wheelchair accessible restroomAvailable
Location
Hours
Reviews
4.3
141 reviews
5 stars
107
4 stars
9
3 stars
3
2 stars2
1 star
20
- BBBean Bean5 days ago1.0Basically gave wrong medication and wouldn’t let me return it just don’t go
- ENEllen NicholasDec 8, 20255.0Banfield took good care of my cat, to get to the root of the problem.
- JBJessie B.Dec 3, 20255.0Dr. Jodi was great!
- MSMarlon StanleyNov 28, 20251.0This location is absolutely horrible if you’re looking to be in and out, and/or are looking for clear communication on what to expect. I set an appointment for both of my dogs to have a drop-off service, which is usually for me at my normal location (PetSmart Banfield in Roswell). I arrived at this location at least 5 minutes early, and the visit started off poorly. This location had me fill out paperwork (which the website didn’t indicate there was a need for or else I would have saved time and done that beforehand), then had me wait in the appointment room (not the lobby) with my two dogs for the physician to go over their treatment plans and what they would be doing for them that day. In all, I had to spend an additional 20 minutes than I expected and normally experience, which was not convenient for me. About 2.5hrs later, I called the location to check the status of my dogs’ appointment, as I was advised their appointments would run about 30 minutes each. Upon calling, I was asked by the representative if I agreed to treatment for one of my dogs, which had been previously agreed that morning when the vet was going over the course of action for the day. The representative on the phone told me they needed to verify that before moving forward, and stated they were “going” to call me, but was happy that I called them instead. Like what’s actually happening here?! I politely informed the representative that I had already given my permission to the vet that morning, to which she replied, “Great! So when would you like to pick them up?” This statement, in my opinion, indicates that my dogs’ service was complete, however they were dragging their feet in letting me know I could come pick them up. All in all, my perception of this establishment is that there is no real sense of urgency here and that there is no real respect for the type of appointment set. I picked the drop-off appointment because I was short on time that morning and could not sit with them during the appointment, but also expected a communicative and fairly fast service per the expectations that they set for me. I hope that if I have to visit this location again, that there is a value added for those who select services that indicate the desire for a swift service.
- ABAllen BrantlingerNov 19, 20255.0Always friendly and professional
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What types of pet services does Banfield Pet Hospital in Roswell offer?
Banfield Pet Hospital provides services such as preventive care, vaccinations, dental care, spay/neuter, microchipping, parasite control, nutrition advice, DNA testing, and end-of-life care.
Does Banfield Pet Hospital provide emergency care?
No, Banfield does not provide emergency care, but they offer urgent care advice during hospital hours and can refer you to emergency hospitals if needed.
Can I get veterinary care online through Banfield?
Yes, Optimum Wellness Plan clients can get 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
What is included in the Optimum Wellness Plan at Banfield?
The Optimum Wellness Plan includes annual preventive care like exams, vaccines, early diagnostics, nutritional and dental consultations, and more. It automatically renews yearly unless paid in full at enrollment.
What are Banfield Pet Hospital's hours of operation in Roswell?
Banfield is open Monday to Thursday from 7:00 AM to 5:00 PM, Friday and Saturday from 7:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. They are closed on major holidays such as Thanksgiving and Christmas.
Where is Banfield Pet Hospital located in Roswell?
Banfield Pet Hospital is located at 4401 Shallowford Rd #162, Roswell, GA 30075, USA.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule an appointment online through Banfield's website or use their mobile app available on Android and iOS.
Are there any dining options near Banfield Pet Hospital in Roswell?
Yes, nearby dining options include Moe's Southwest Grill, SmokehouseQ, Grand Champion BBQ, Westfield Tavern, O'Shaugnessey's bar, Keegan's Public House, and Eggs Up Grill which you can visit before or after your appointment.
What other stores and services are nearby Banfield Pet Hospital that might be helpful?
Nearby you'll find Dollar Tree for shopping, Publix Super Market for groceries, Publix Pharmacy, Computer Fix for IT services, Pak Mail for parcel services, and Wells Fargo Bank with ATM services.
Are there any fitness or wellness facilities close to Banfield Pet Hospital?
Yes, Workout Anytime Roswell/East Cobb gym and Marietta Martial Arts club are nearby if you're interested in staying active before or after your visit.