Banfield Pet Hospital® - Roswell provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Brought my puppy in for her first visit today. Dr. Gabriel Rivera Figueroa was knowledgeable, friendly and efficient. The front desk staff is also very friendly and very accommodating. GIVE THEM ALL A RAISE because it is hard to find friendly, capable and fast care! I will drive out of my way again and again to the Crossville Banfield location! Great people that care!
VA
Vic Albitz
Oct 21, 2025
5.0
All three of my pets are in great hands at Banfield Roswell. The team in the back is great about making sure I understand what is going on with my pets. I have one dog and Dr Rivera has been incredible with her even though she can be a bit much.
HS
Heather Silver
Aug 2, 2025
5.0
This location has ALWAYS taken such good care of all of my furbabies. And the new kids goodie bag was a super big hit with my 8 year old daughter. Thank you so much for being so kind! Bailey, Stratus, Z, Lily, Fuzz, and Monkey say thank you as well! 🥰🥰
PA
Pamela Allen
Jul 26, 2025
5.0
My visit was very good today at Banfield Pet Hospital in Roswell the Crossroad location, the staff was very helpful and very knowledgeable and the Doctors from both visits at this location were very good Dr. Figueroa went above and beyond to treat my pet and I greatly appreciate everything. Love this location and I will return I don’t mind traveling for good service 😊
JS
Jill Simon
Aug 3, 2023
1.0
After almost 20 years and several different pets at this location I am so shocked to say I will never be going back. After 4 years of vet visits my dog was so scared at her last appointment she wouldn’t go in the back room with them. They missed giving her her rabies vaccine. She is now overdue. They acted like oh, well! We missed it…I was also told my cat would have to be sedated for them to be able to examine him. He is 15 years old he weighs around 6 lbs he is old and frail and also DECLAWED.
The staff is rude and has no business working with animals. If you don’t like what you do please find a different job. It’s not our fault you work there. If you stay then for the love of God DO YOUR JOB!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Roswell?
Banfield Pet Hospital in Roswell is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care, but you can call during hospital hours for urgent care advice or referrals to emergency hospitals.
What type of preventive pet health care services does Banfield offer?
Banfield offers preventive care services including vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations.
What is the Optimum Wellness Plan offered by Banfield?
The Optimum Wellness Plan provides annual preventive care including exams, vaccines, screenings, dental care, and nutrition consultations. It automatically renews yearly and is not insurance but offers discounts on treatments.
How can I schedule an appointment at Banfield Pet Hospital?
You can schedule appointments online through their website or app, including in-room, drop-off, or virtual visits if you have an Optimum Wellness Plan.
Does Banfield Pet Hospital offer online veterinary care?
Yes, clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
Is Banfield Pet Hospital in Roswell LGBTQ welcoming?
Yes, Banfield Pet Hospital welcomes LGBTQ individuals and requires appointments for visits.
What nearby pet stores can I visit along with Banfield Pet Hospital in Roswell?
Nearby pet stores include PetSmart, which offers pet grooming and retail services, making it convenient to combine visits for veterinary care and pet supplies.
Are there any nearby dining options around Banfield Pet Hospital in Roswell?
Yes, dining options nearby include The Honey Baked Ham Company, Your Pie Pizza, Tropical Smoothie Cafe, Mochibees bakery and cafe, Arby's, El Torero Mexican Restaurant, and Hummus Republic Roswell for Mediterranean cuisine.
Can I combine my visit to Banfield Pet Hospital with wellness and fitness services nearby?
Yes, you can visit nearby wellness and fitness centers like Orangetheory Fitness, Elements Massage, and LifeGiving Chiropractic to complement your pet care visits with your own health and wellness activities.