Compassionate Care
Many customers praised the staff for their kindness, compassion, and attentive care towards their pets.
Communication Issues
Several reviews highlighted poor communication, including unreturned calls and lack of follow-up on urgent matters.
Pricing Concerns
Customers expressed frustration over high costs for services and medications, with some feeling that the clinic was more focused on profit than care.
Mixed Experiences
While many had positive experiences, there were notable negative reviews regarding specific staff interactions and treatment outcomes.
Long Wait Times
Some customers mentioned long wait times for appointments and responses, indicating a need for improved efficiency.