Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Norcross provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.2
213 reviews
5 stars
147
4 stars
23
3 stars
10
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the staff for being friendly, caring, and professional, highlighting their genuine concern for pets.
Service Quality
While some reviews noted excellent care and thoroughness, others reported issues with appointment scheduling and communication, leading to dissatisfaction.
Pricing Concerns
Several customers expressed frustration over high costs and unexpected charges, feeling that the pricing structure was not transparent.
Mixed Experiences
Feedback varied significantly, with some customers having positive experiences while others reported serious issues, including perceived negligence and poor service.
Facility Conditions
A few reviews mentioned cleanliness issues and dissatisfaction with the physical environment of the clinic.
- DNDenise NewellNov 8, 20255.0The staff is and understanding about your pet and very patient
- HWHannah WalkerNov 3, 20251.0Front desk guy is rude and does not know how to communicate with people with the vet and everything else is great
- TGTatiana GalkinaJul 31, 20251.0Do not come to this location. I was scheduled for an in person visit with a sick dog and they did all of the visit at the front desk and then turned me away bc they said the Vet needed to go each lunch during the time slot I booked my appointment with online. If you need lunch update the app so people can’t book online during that time. I wasted time driving for nothing. The vet tech did the entire visit at the front desk which was extremely unprofessional.
- RKRegina KollerJul 15, 20255.0They take really good care of my little boy.
- JCJohnny ChangJul 10, 20255.0Every branch I’ve been to is great but this one is the best. The staff is so friendly, my dog is always excited to see them. Dr J always provides a comprehensive breakdown of each visit and will talk through anything I need. Big shout out to Olivia for putting together my dogs diet plan too, lost 6lbs and counting!
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Where is Banfield Pet Hospital located in Norcross?
Banfield Pet Hospital is located at 6050 Peachtree Pkwy, Ste 430, Norcross, GA 30092, USA.
What are the opening hours of Banfield Pet Hospital in Norcross?
Banfield Pet Hospital is open Monday through Saturday from 8:00 AM to 6:00 PM and is closed on Sundays and major holidays.
Does Banfield Pet Hospital offer emergency care services?
No, Banfield does not provide emergency care. However, during hospital hours, they can advise on urgent care and provide referrals. For emergencies outside these hours, please contact your local emergency hospital.
What types of pet care services are offered at Banfield Pet Hospital?
Banfield provides preventive care, vaccinations, dental care, parasite control, nutritional and behavioral counseling, comprehensive exams, spay/neuter, microchipping, DNA testing, and end-of-life care.
Can I get veterinary advice online through Banfield?
Yes, Banfield clients with Optimum Wellness Plans can access 24/7 remote pet care advice and triage support through Vet Chat™ on the Banfield app.
How can I schedule an appointment at Banfield Pet Hospital in Norcross?
You can schedule an appointment online via Banfield's website or mobile app, or call their main phone number at +1 770-798-9322.
What nearby pet-related services can I find close to Banfield Pet Hospital?
Nearby is PetSmart, which offers pet grooming and retail services, helpful for after-visit pet care or supplies.
Are there food options near Banfield Pet Hospital for customers waiting during appointments?
Yes, customers can visit nearby Jersey Mike's Subs or Popeyes Louisiana Kitchen for quick sandwiches and fast food.
What nearby retail stores are available near Banfield Pet Hospital in Norcross?
Shoppers can find shoe stores like Chacos and Saucony nearby, offering comfortable footwear options during a visit to the area.
Does Banfield Pet Hospital accept appointments only or do they allow walk-ins?
Banfield requires appointments for visits to ensure quality care and efficient service for pets and their owners.