Brand Certified
Banfield Pet Hospital
4.2(215 reviews)
Certified by Banfield Pet Hospital • Mar 01, 2026
Business Details
6050 Peachtree Pkwy, Norcross, GA
30092, United States
Certified by Banfield Pet Hospital • Mar 01, 2026
(770) 798-9322
Certified by Banfield Pet Hospital • Mar 01, 2026
https://www.banfield.com
Certified by Banfield Pet Hospital • Mar 01, 2026
About
Certified by Banfield Pet Hospital • Mar 01, 2026
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Norcross provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Certified by Banfield Pet Hospital • Mar 01, 2026
Hours
Certified by Banfield Pet Hospital • Mar 01, 2026
Reviews
4.2
215 reviews
5 stars
149
4 stars
23
3 stars
10
2 stars
6
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Care
Many customers praised the staff for their kindness, patience, and genuine care for pets.
Communication Issues
Some customers reported poor communication, particularly regarding appointment scheduling and follow-up care.
Service Quality
While many reviews highlighted excellent care, there were complaints about unprofessional experiences and high costs for services.
Mixed Experiences
Customers had varied experiences, with some expressing deep satisfaction while others reported significant dissatisfaction, particularly regarding billing and treatment protocols.
- JLJordan LinvilleFeb 10, 20265.0We started coming to this location when we rescued our newest baby from a bad situation, and he ended up testing positive for heartworm disease. The staff here has been so incredible during his treatment process and I know he is in good hands and gets lots of love when we bring him in to be seen.
- WBWanda BenderJan 20, 20265.0They treated my furbaby like she was family.
- DNDenise NewellNov 8, 20255.0The staff is and understanding about your pet and very patient
- HWHannah WalkerNov 3, 20251.0Front desk guy is rude and does not know how to communicate with people with the vet and everything else is great
- ICivan castroJun 6, 20195.0They do really care about tour pets
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
Brand Certified Facts from Banfield Pet Hospital
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Certified March 01, 2026Yext Knowledge Graph
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