Business Details
About
VeterinarianAnimal HospitalVeterinary PharmacyPet Services
Banfield Pet Hospital® - Newnan provides quality and attentive health and wellness care for dog, cat and small animal pet patients. Our veterinarians and staff are committed to promoting responsible pet ownership and preventive health care with a full-service medical facility offering general services like routine vaccinations, microchipping, dental and surgical care and more. We are accepting new patients now.
Details
- Requires appointmentAvailable
Location
Hours
Reviews
4.3
288 reviews
5 stars
197
4 stars
38
3 stars
16
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Quality of Care
Many customers praised the attentive and compassionate care provided to their pets, highlighting the professionalism and kindness of the staff.
Pricing Concerns
Several reviews mentioned that the services are perceived as expensive, with some customers feeling that the costs are inflated compared to other veterinary options.
Customer Service
While many customers appreciated the friendly and helpful staff, there were notable complaints about rude receptionists and poor communication in some instances.
Appointment Availability
Customers expressed frustration with the difficulty in scheduling appointments, particularly for urgent care, often experiencing long wait times.
Mixed Experiences
Overall, feedback was mixed, with some customers having positive experiences while others reported serious issues, including misdiagnoses and lack of follow-up.
- KMkathleen millerNov 13, 20255.0So helpful! Definitely going to this location from now on. Needed a quick vaccine for my dog when they needed to be boarded and they got me in same day and made it happen.
- BMBradford MurphyOct 16, 20254.0Very attentive to my dog. Very caring & compassionate.
- PHPaula HathawayOct 16, 20255.0Very heart warming and kind
- CHCandy HammettSep 15, 20251.0Worst and most expensive place to bring your pet!!!! So many other nicer, kinder, and cheaper places for you pet.
- CFCristian FiskSep 15, 20251.0The worst place to bring your pets. Their prices are outrageous, anything beyond a routine check-up comes with inflated rates. They make you wait 30 minutes to hours past your scheduled appointment, yet if you’re not exactly on time, they’ll still charge you. They give you a designated pick-up time, but often keep your pet for over an hour after that. Overall, this is the worst experience I’ve had with a veterinary office. You can find far better rates elsewhere, and medications are often half the price on sites like Chewy.
Frequently Asked Questions About Banfield Pet Hospital
Does Banfield provide emergency care services?
No, but you can call us during hospital hours for urgent care advice. Depending on the situation, we can help provide a referral for urgent care, specialty providers, or to an emergency hospital. During non-hospital hours, please contact your local emergency hospital.
Can I get veterinary care online?
To help pets and their people stay healthy, Banfield clients who have Optimum Wellness Plans® can get remote general pet care advice and triage support directly from a veterinarian 24/7 through Vet Chat™ on the Banfield app.
What preventive pet health care services does Banfield offer?
We believe that preventive care is the most effective way to keep your pet healthy throughout all stages of life. Our pet hospitals offer many preventive care treatments, including:
• Vaccinations
• Dental Care
• Parasite Control
• Nutritional Counseling
• Behavioral Counseling
• Comprehensive Examinations
What is an Optimum Wellness Plan?
Optimum Wellness Plans are designed to provide annual preventive care. They include head-to-tail exams, vaccines, early screening diagnostics, consultations for proper nutrition, dental care and more! Since wellness plans are not insurance, they do not include treatment for unpredictable or abnormal conditions, however discounts would apply. Because pets need ongoing preventive care, wellness plans automatically renew at the end of each twelve month period (unless paid in full at enrollment).
How do I pay for an Optimum Wellness Plan?
You can spread the cost of your wellness plan across the 12 months of your annual agreement to make it easier to budget for the essential health care your pet needs. Your monthly payments can be automatically withdrawn from a checking or savings account or charged to a credit card so that you don’t have to worry about them once you enroll. We also offer the option of paying in full if you prefer.
What kind of appointment do I have?
• In-room appointments: You and your pet visit the vet together. Please arrive a few minutes before your appointment time
• Drop-off appointments: If you have a drop-off appointment, we will communicate a time to drop off your pet. Keep your phone nearby and we’ll call you when your pet is ready for pickup.
• Optimum Wellness Plans® Virtual Visits: If you have an Optimum Wellness Plan and scheduled a Virtual Visit, you’ll save valuable time and get quality care from the comfort of your home.
What are the operating hours of Banfield Pet Hospital in Newnan?
Banfield Pet Hospital in Newnan is open Monday to Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. The hospital is closed on major holidays like Thanksgiving and Christmas.
Does Banfield Pet Hospital provide emergency care services?
No, Banfield does not provide emergency care. You can call during hospital hours for urgent care advice and possible referrals, or contact your local emergency hospital after hours.
Can I schedule an appointment online for Banfield Pet Hospital?
Yes, you can schedule appointments online via their website or through the Banfield app available on iOS and Android.
What preventive pet health care services are offered at Banfield Pet Hospital?
Services include vaccinations, dental care, parasite control, nutritional and behavioral counseling, and comprehensive examinations to keep your pet healthy.
What is the Optimum Wellness Plan at Banfield Pet Hospital?
It's an annual preventive care plan including exams, vaccines, diagnostics, nutrition and dental consultations, designed to maintain your pet's health with added discounts on treatments.
How can I pay for the Optimum Wellness Plan?
You can pay monthly via automatic withdrawal or credit card, or pay the full amount upfront, making it easier to manage preventive care costs.
What are the appointment types available at Banfield Pet Hospital?
They offer in-room appointments where you stay with your pet, drop-off appointments, and virtual visits for Optimum Wellness Plan clients.
Are there pet-related services nearby Banfield Pet Hospital in Newnan?
Yes, PetSmart Newnan is nearby offering pet training, grooming, and retail services. This is convenient for pet owners needing multiple services in one trip.
What shopping options are available near Banfield Pet Hospital for pet owners and others?
Nearby you can find Newnan Pavilion shopping center, JOANN Fabric and Craft Stores for crafts, Five Below discount store, and Academy Sports + Outdoors for sporting goods.
Where can I find accommodations near Banfield Pet Hospital if I'm visiting from out of town?
There are hotels nearby including Hampton by Hilton and Hampton Inn Atlanta/Newnan, providing convenient lodging options close to the hospital.